At a Glance
- Tasks: Support claims executives with administration and learn about marine insurance claims handling.
- Company: Join Thomas Miller Claims Management, a leader in marine risk management.
- Benefits: Enjoy a flexible work schedule with one day from home and opportunities for training.
- Other info: Collaborative team culture with excellent career growth potential.
- Why this job: Gain hands-on experience in a dynamic environment while developing valuable skills.
- Qualifications: Organised, enthusiastic, and keen to learn with good communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Working Arrangements: Full time Monday – Friday 9.00 – 5.00 (4 days in the office, one day from home)
Company Overview:
Thomas Miller Claims Management (TMCM) is a unique marine risk management consultancy providing marine claims handling, adjusting and operational support services to its global clients in the marine, transport and general commercial business sectors.
You will work in a collegiate environment with an experienced and agile team.
Overall Objective of Role:
To support claims executives with technical and administrative back-up, in order that they may deliver a quick and accurate service. To be involved with team claims handling over time as led by the Claims Director and management team.
Contributing to the provision of an efficient cost-effective claims handling service which meets the needs of the clients and encompasses company and industry best practice.
Specific Responsibilities:
- Undertake claims administration across different work streams.
- Working knowledge of claim systems and claims reports advantageous, but not essential
- Working alongside staff to assist on the administration of more complex claims in order to build experience.
- Learning about policies and procedures of the company and clients as well as IT applications.
- Undertaking basic claims handling tasks as required
- Assisting in the preparation of reports for clients and other data gathering and reporting tasks.
- Attending internal and external training as required.
- Communicate effectively with all relevant stakeholders and assist team with delivering high levels of customer service
- Develop productive relations with clients and team members.
Person Specification:
- Role would suit an organised and enthusiastic individual, keen to learn new skills in a dynamic environment (marine insurance claims handling) with excellent attention to detail and ability to prioritise.
- Good communication skills both verbal and written.
- Ability to develop relationships with key stakeholders.
- Flexible and adaptable with ability to work under pressure and across different workstreams.
- A team worker but also able to work on own initiative.
- Self-motivated with good problem-solving skills and an acquisitive mind-set looking to enhance their knowledge base further.
- Good IT skills – both bespoke systems and Microsoft
- Curiosity in respect of strategic drivers for the business, such as finance, risk and regulation.
Claims Technician employer: Thomas Miller Claims Management Ltd
At Thomas Miller Claims Management Ltd, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that fosters professional growth. Our Hybrid Marine Claims Support Specialist role provides a balanced work schedule with the flexibility of remote work, alongside opportunities to learn from experienced colleagues in a dynamic environment dedicated to efficient claims management.
Contact Details:
Thomas Miller Claims Management Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Technician
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Thomas Miller Claims Management Ltd). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Thomas Miller Claims Management Ltd. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Technician
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Thomas Miller Claims Management Ltd.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Thomas Miller Claims Management Ltd. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Thomas Miller Claims Management Ltd
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Thomas Miller Claims Management Ltd to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Thomas Miller Claims Management Ltd, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Thomas Miller Claims Management Ltd's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
