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- Tasks: Install and maintain high-end optical medical devices while providing user support.
- Company: Leading provider of optical medical equipment with a focus on innovation.
- Benefits: Competitive salary, company van, tools, pension, and healthcare.
- Other info: Enjoy a dynamic role with opportunities for independent work and growth.
- Why this job: Be the face of tech in healthcare and make a real difference.
- Qualifications: Experience with medical devices and strong IT skills required.
The predicted salary is between 40000 - 45000 £ per year.
This is high-end optical medical equipment used by some of the biggest names on the UK high street. Precision kit. Customer-facing. And increasingly software-driven. This isn't just spanners and screwdrivers; it's installing software, configuring, troubleshooting, and explaining tech to end users without making it sound like rocket science.
What you’ll be doing:
- Installing and commissioning specialist optometry equipment across clinics and practices
- Servicing, fault finding, and keeping equipment running at a high standard
- Handling the software side, connectivity, system setup, updates, and troubleshooting
- Supporting and training users on how to actually use the kit properly
- Being the face of the business on-site.
What you’ll need:
- Background in medical devices, think X-ray, dental, hospital equipment, anything regulated and technical
- Strong IT confidence. Not only can you use a laptop. Proper system setup, software installs, connectivity issues, problem solving
- Electrical or mechanical qualifications, City and Guilds, BTEC, or time served experience
- Comfort working independently across a regional patch/We do like to see proven Field service experience.
In essence, you're part engineer, part IT support, part trainer, and part problem solver.
Benefits:
- Salary - £40-45k, Van, tools
- Workload will get you home at the end of the day.
- Then the obvious other benefits, pension/healthcare.
- Locations covered - South Coast, Dorset, Southampton, Hampshire, South London fringe.
Field Service Engineer - Optical Medical Devices. Job in Hampshire Education & Training Jobs employer: Thomas Lee Recruitment Limited
Contact Detail:
Thomas Lee Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Optical Medical Devices. Job in Hampshire Education & Training Jobs
✨Tip Number 1
Get to know the company and its products inside out. When you walk into that interview, show them you’re not just another candidate; you’re genuinely interested in their optical medical devices and how they impact users. This will set you apart!
✨Tip Number 2
Practice explaining complex tech in simple terms. Since you'll be training users, it’s crucial to demonstrate your ability to break down technical jargon. Try explaining a piece of software or equipment to a friend who knows nothing about it.
✨Tip Number 3
Network with current employees or others in the field. Use platforms like LinkedIn to connect with professionals who can give you insights into the company culture and what they look for in a Field Service Engineer. It’s all about making those connections!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who take the initiative to engage directly with us. Plus, it shows you’re serious about wanting to join the team and work with cutting-edge technology.
We think you need these skills to ace Field Service Engineer - Optical Medical Devices. Job in Hampshire Education & Training Jobs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with medical devices and IT skills. We want to see how your background fits the role, so don’t be shy about showcasing relevant qualifications and experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Field Service Engineer role. Mention your customer-facing experience and how you can simplify tech for users – we love that!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for someone who can troubleshoot like a pro, so share those stories that demonstrate your knack for problem-solving.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Thomas Lee Recruitment Limited
✨Know Your Tech
Make sure you brush up on the specific optical medical devices you'll be working with. Understand their functionalities, common issues, and how to troubleshoot them. This will show your technical confidence and help you explain complex concepts in simple terms during the interview.
✨Showcase Your Customer Skills
Since this role is customer-facing, prepare examples of how you've successfully interacted with clients in the past. Think about times when you had to explain technical information to non-technical users. This will demonstrate your ability to be the face of the business and support users effectively.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles, especially those related to field service or medical devices. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Prepare Questions
Have a few thoughtful questions ready for your interviewers. Ask about the team dynamics, the types of equipment you'll be working with, or how they handle training for new technologies. This shows your genuine interest in the role and helps you assess if it's the right fit for you.