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For Companies At a Glance
- Tasks: Engage with customers, understand their needs, and support account management.
- Company: A vibrant textile manufacturing company in Manchester with a supportive team.
- Benefits: Secure employment, career development opportunities, and a collaborative work environment.
- Why this job: Join a close-knit team and make a difference in customer satisfaction.
- Qualifications: Strong communication, organisational, and customer service skills are essential.
- Other info: Great opportunity for growth in a dynamic industry.
The predicted salary is between 28800 - 43200 £ per year.
A textile manufacturing company in Manchester is seeking an entry-level customer service representative. In this full-time role, you will interact with customers, understand their product needs, and support account management.
Applicants should possess strong communication, organizational, and customer service skills. The company offers secure employment, career development opportunities, and values teamwork and mutual support among its 20 employees.
Customer Success & Account Support (Textiles) in Manchester employer: Thomas Kneale & Co Limited
Contact Detail:
Thomas Kneale & Co Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success & Account Support (Textiles) in Manchester
✨Tip Number 1
Get to know the company! Research their products and values so you can chat confidently about how you can contribute to their team. This shows you're genuinely interested and ready to jump in.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, try role-playing scenarios with friends or family. It’ll help you feel more comfortable when it’s time to shine in the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly, as it helps us keep track of all the amazing candidates like you. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Customer Success & Account Support (Textiles) in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your skills. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Customer Success & Account Support role. Highlight your communication and organisational skills, and relate them to the textile industry where possible. We love seeing how you connect your experience to our needs!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team. Plus, it shows you’re keen on joining us!
How to prepare for a job interview at Thomas Kneale & Co Limited
✨Know Your Textiles
Familiarise yourself with the basics of textiles and the specific products the company offers. This will not only show your interest in the role but also help you engage in meaningful conversations during the interview.
✨Showcase Your Communication Skills
Prepare to demonstrate your communication abilities by practising common customer service scenarios. Think about how you would handle difficult customers or resolve issues, as this will highlight your problem-solving skills.
✨Highlight Teamwork Experience
Since the company values teamwork, be ready to share examples of how you've successfully worked in a team setting. Discuss any group projects or collaborative efforts that showcase your ability to support and work well with others.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, career development opportunities, and how they support their employees. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
