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- Tasks: Assist customers with parts sales and ensure top-notch service.
- Company: Join a dynamic team at a leading automotive parts provider.
- Benefits: Enjoy competitive pay, pension contributions, and personal development opportunities.
- Other info: Flexible shifts and opportunities for career growth await you.
- Why this job: Be part of a fast-paced environment where your skills make a difference.
- Qualifications: Experience in parts sales and strong customer service skills required.
The predicted salary is between 25000 - 32000 £ per year.
An opportunity has arisen for a motivated, professional, and versatile individual to join the Parts Department based at our Preston site working an alternating shift pattern:
- Week 1: Monday to Friday inclusive from 6am to 3pm.
- Week 2: Monday to Friday inclusive from 11am to 8pm.
- Week 3: Monday to Friday inclusive from 7am to 4pm.
- Week 4: Monday to Friday inclusive from 9:30am to 6:30pm.
- Plus, Saturday overtime from 7am to 2pm as required on a rota basis.
Reporting to the Parts Supervisor, with the emphasis on customer satisfaction, you will be responsible for offering any additional parts and accessories to customers and up-selling wherever possible. Identifying, locating, and picking parts for workshop staff and customers by means of acquired knowledge, parts catalogues, and computer stock lists.
Other duties within the role will include:
- To receive stock into the department and correctly locate items.
- Recording deliveries and maintaining a signature for the receipt of goods.
- Collect returned goods and issue receipts.
- Perform internal & external stock checks with customers as required.
- Process & record all causal parts and core units.
- When driving on Company business, carry out vehicle checks as required.
- Collect parts from other depots as and when required.
- Maintain good housekeeping duties.
The successful candidate will have the following qualifications, skills, and experience:
- Previous experience within a Parts role and/or within the industry, including customer service experience.
- Numeracy and literacy skills to a level to deal with parts documentation.
- The ability to identify parts from parts catalogues and electronic media.
- Understand basic commercial vehicle make-up.
- Excellent customer facing and interpersonal skills.
- Be competent in the use of a stock control system.
- Be well organised and confident and able to work well under pressure.
- Computer literate with a good knowledge of Microsoft Office packages.
- Experience of Parts AS400 or similar system is preferred.
- Full and current UK driving licence. A forklift licence would be advantageous.
We offer competitive rates of pay and Company benefits including Company sick pay scheme, personal pension with enhanced contributions and death in service benefit for pension members, Cycle to Work scheme, enhanced paternity and maternity benefits, EAP, loyalty holidays and excellent personal development and training opportunities.
Parts Sales Advisor in Preston employer: Thomas Hardie Commercials
Contact Detail:
Thomas Hardie Commercials Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Advisor in Preston
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being a Parts Sales Advisor.
✨Tip Number 2
Practice your customer service skills! Since this role is all about customer satisfaction, think of scenarios where you can demonstrate your ability to up-sell and assist customers effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This could give you insider tips and maybe even a referral when you apply through our website.
✨Tip Number 4
Be ready for the interview! Prepare answers for common questions and have examples ready that showcase your experience in parts roles and customer service. Confidence is key!
We think you need these skills to ace Parts Sales Advisor in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Sales Advisor role. Highlight any relevant experience in parts sales or customer service, and don’t forget to mention your skills with stock control systems and parts catalogues!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer satisfaction and your ability to up-sell parts. Keep it professional but let your personality come through!
Show Off Your Skills: In your application, be sure to emphasise your numeracy and literacy skills, as well as your computer literacy. Mention any experience you have with Microsoft Office or stock control systems like AS400.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Thomas Hardie Commercials
✨Know Your Parts
Brush up on your knowledge of parts and accessories relevant to the role. Familiarise yourself with common parts catalogues and electronic media, as this will help you answer questions confidently and demonstrate your expertise.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you successfully upsold products or resolved customer issues, as this will show your ability to enhance customer satisfaction.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage your time and stay organised, especially under pressure. You might want to share specific strategies or tools you use to keep track of stock and deliveries, which is crucial for this position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This could include inquiries about the team dynamics, training opportunities, or how success is measured in the Parts Department. It shows your genuine interest and helps you assess if it's the right fit for you.