At a Glance
- Tasks: Oversee workshop operations, ensuring efficiency and quality in service delivery.
- Company: Join a leading company in the Commercial Vehicle Industry at Trafford Park.
- Benefits: Competitive pay, pension scheme, sick pay, and personal development opportunities.
- Other info: Enjoy a 4 on 4 off shift pattern with excellent career growth potential.
- Why this job: Be part of a dynamic team and make a real impact in the workshop.
- Qualifications: Experience in a supervisory role and knowledge of vehicle technology required.
The predicted salary is between 40500 - 49500 £ per year.
An opportunity has arisen for a motivated, professional, and versatile individual to join the Service Department based at our Trafford Park site working a 4 on 4 off day shift pattern from 6am to 6pm. Reporting to the Business Manager, the main job function will be to ensure the profitable and efficient operation of the Workshop and to achieve maximum utilisation from productive staff ensuring that Genuine Volvo Service process steps are adhered to and all work is processed in a productive and efficient manner in line with the Company quality policy and relevant health & safety standards.
Other duties within the role will include:
- To ensure high standards of quality and keeping rectification work to a minimum.
- To use initiative and work in conjunction with the Customer Service Reception to ensure that the workshop are always loaded to their full potential at all times controlling labour efficiency and productivity to required expectations.
- To identify jobs that are exceeding their allocated times and address these issues as appropriate with the relevant technician/workshop supervisor.
- To control the day to day running of the workshop and liaise with Supervisor(s) and Business Manager.
- To manage the handover of complex or potentially contentious jobs to ensure full buy in and agreement from the customer.
- To manage the performance of the Service Department to ensure that KPI targets are met and ensure that productive staff are aware of their workload and Volvo Standard Times.
The successful candidate will have the following qualifications, skills and experience:
- Previous experience with a supervisory/managerial capacity, preferably within the Commercial Vehicle Industry.
- Excellent written and verbal communication skills.
- Full knowledge of VOSA requirements and MOT testers manual.
- An understanding of Operators Licence Laws and Regulations.
- Ability to maintain personal technical knowledge and skills and remain up to date on best working practices.
- Technical qualifications equivalent to City & Guilds or NVQ Level 3 in Motor Vehicle Technology, Heavy Vehicle.
- Ability to work well under pressure and on own initiative.
- Computer literate and a good working knowledge of Microsoft Office applications.
We offer competitive rates of pay and Company benefits including Company sick pay scheme, personal pension with enhanced contributions and death in service benefit for pension members, Cycle to Work scheme, enhanced paternity and maternity benefits, loyalty holidays and excellent personal development and training opportunities.
Workshop Controller in Manchester employer: Thomas Hardie Commercials
Join a dynamic team as a Frontline Truck & Bus Technician, where your skills will be valued and nurtured in a supportive work environment. With competitive pay, comprehensive benefits including a personal pension scheme and enhanced family leave, and a strong focus on employee development, this role offers not just a job, but a pathway to a rewarding career. Located in a vibrant area, you'll enjoy the camaraderie of a small team while making a significant impact on customer satisfaction through your expertise in vehicle maintenance and repair.
