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- Tasks: Lead and inspire a team to maximise profits and enhance customer satisfaction.
- Company: Dynamic company in the commercial vehicle industry with a focus on growth.
- Benefits: Competitive salary, career development opportunities, and a supportive work culture.
- Other info: Regular travel required; full clean driving licence essential.
- Why this job: Make a real impact by driving business success and fostering team excellence.
- Qualifications: Experience in the commercial vehicle industry and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
We currently have a career development opportunity for a conscientious and enthusiastic individual at our Trafford Park site in the capacity of Business Manager. Reporting to the Group Aftermarket Manager, the successful candidate will be responsible for taking the business forward by providing vision, inspiration and professionalism of the highest standard.
The job holder will be responsible for maximizing profits and the return on investment by the prudent and efficient use of resources as well as ensuring the highest level of customer satisfaction and service levels provided. We must maintain our competitive edge by ensuring we meet and exceed customers’ expectations, and work to maintain and develop service and parts sales volumes and profitability. They will need to control cash and working capital effectively within limits set by the company.
In addition, it is important to create and maintain an environment and culture where all management and staff develop and excel. The job holder will also be responsible for managing the facilities and all site health and safety issues and will act as the main point of contact for customers and suppliers attending the site.
The ideal candidate will be highly motivated, driven and have the following qualifications, training and experience:
- A detailed understanding of current and relevant experience of the commercial vehicle industry (or similar industry) at the highest level.
- Practical skills, experience and knowledge of modern vehicle industry processes and practices e.g. produce and manage a budget, manage KPIs such as efficiency levels, technician productivity, cost management, people management.
- An ability to create a workplace environment and culture that allows all staff to develop and excel in their jobs including experience of managing people.
- Exceptional customer facing and interpersonal skills.
- An ability to negotiate effectively, together with excellent numeracy and literacy skills.
- Up to date knowledge of vehicle legislation, consumer legislation and trade practices.
- A comprehensive understanding of Microsoft computing packages and be fully conversant with GDS.
- IT literate with Microsoft Office Applications including Outlook, Word, PowerPoint, and Excel, as well as excellent report writing skills and document management experience.
- As regular travel is required, a full clean driving license is essential. The role will also include evening/stop over visits with Volvo GB and potential or existing customers where appropriate.
Business Manager in Manchester employer: Thomas Hardie Commercials
Contact Detail:
Thomas Hardie Commercials Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Business Manager role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Know their values, recent projects, and challenges they face. This will help you tailor your answers and show them you're genuinely interested in taking the business forward.
✨Tip Number 3
Practice your negotiation skills! As a Business Manager, you'll need to negotiate effectively. Role-play with a friend or use online resources to sharpen those skills before your interview.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and get to know you better. Plus, it shows you're serious about joining our team and making a difference in the commercial vehicle industry.
We think you need these skills to ace Business Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your understanding of the commercial vehicle industry and any relevant achievements that showcase your ability to maximise profits and customer satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can bring vision and professionalism to the team. Don’t forget to mention your people management experience and how you create a positive workplace culture.
Showcase Your Skills: Be sure to include specific examples of your practical skills, like budget management and KPI tracking. This will demonstrate your capability to control cash and working capital effectively, which is crucial for the Business Manager role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Trafford Park site!
How to prepare for a job interview at Thomas Hardie Commercials
✨Know Your Industry Inside Out
Make sure you brush up on your knowledge of the commercial vehicle industry. Understand current trends, challenges, and key players. This will not only help you answer questions confidently but also show your enthusiasm for the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and creating a positive workplace culture. Think about specific situations where you've motivated staff or improved team performance, as this is crucial for the Business Manager role.
✨Master the Numbers
Since the role involves managing budgets and KPIs, be ready to discuss your experience with financial management. Bring along examples of how you've maximised profits or controlled costs in previous roles to demonstrate your capability.
✨Prepare for Customer Interaction Scenarios
As the main point of contact for customers, you'll need exceptional interpersonal skills. Prepare for role-play scenarios where you might have to negotiate or resolve customer issues, showcasing your ability to maintain high service levels.