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- Tasks: Coordinate and plan vehicle MOTs while liaising with the DVSA.
- Company: Join a dynamic team at Thomas Hardie in Deeside.
- Benefits: Enjoy competitive pay, sick pay, pension contributions, and personal development opportunities.
- Why this job: Gain valuable experience in a customer-facing role with real impact.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Fixed-term contract with potential for growth and learning.
The predicted salary is between 30000 - 40000 £ per year.
This position is for a 6-month fixed term contract. A development opportunity has arisen for a motivated, professional and versatile individual to join the Service Department based at our Deeside site working Wednesday, Thursday & Friday from 8am to 4:30pm. Reporting to the Service Reception Supervisor, the main job function will be to coordinate and plan vehicle MOTs, maximising the ATF lane to the fullest and completing all liaisons with the DVSA regarding any matters relating to the operation of an Authorised Testing Facility (ATF) and include the introduction of Next Generation Testing (NGT).
Responsibilities
- Assist with service administration duties, including processing purchase orders, raising job cards and printing service packs if necessary.
- Co‑ordinate and plan vehicle MOTs and liaise with the DVSA on matters relating to ATF operation, including Next Generation Testing (NGT).
- Liaise with the Business Manager on other duties as required, such as producing reports.
- Act in accordance with all Thomas Hardie policies and procedures.
Qualifications, Skills and Experience
- Previous experience in a customer‑facing role.
- Previous experience of working in a Service environment.
- Ability to work well on own initiative as well as part of a team and able to work well under pressure.
- Well organised with excellent written and verbal communication skills.
- IT literate with Microsoft Office applications including Outlook, Word, PowerPoint and Excel.
- Have a full and current UK driving licence.
Benefits
We offer competitive rates of pay and company benefits including a sick pay scheme, personal pension with enhanced contributions and a death in service benefit for pension members, Cycle to Work scheme, enhanced paternity and maternity benefits, loyalty holidays and excellent personal development and training opportunities.
ATF Planner (Fixed-Term Contract) in Wales employer: Thomas Hardie Commercials Ltd
Contact Detail:
Thomas Hardie Commercials Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ATF Planner (Fixed-Term Contract) in Wales
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their values and how your skills align with what they’re looking for. Practise common interview questions and think of examples that showcase your experience in customer-facing roles.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s also a chance to reiterate why you’re a great fit for the ATF Planner role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace ATF Planner (Fixed-Term Contract) in Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer-facing roles and any service environment experience to show us you're a great fit for the ATF Planner position.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this role. Mention your organisational skills and how you can handle pressure, as these are key for coordinating vehicle MOTs effectively.
Show Off Your IT Skills: Since the role requires IT literacy, don’t forget to mention your proficiency with Microsoft Office applications. Give examples of how you've used these tools in previous jobs to make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Deeside site!
How to prepare for a job interview at Thomas Hardie Commercials Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the ATF Planner role. Familiarise yourself with the responsibilities like coordinating vehicle MOTs and liaising with the DVSA. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since previous experience in a customer-facing role is essential, prepare examples of how you've excelled in similar situations. Think about times when you resolved issues or improved customer satisfaction, as this will demonstrate your ability to thrive in a service environment.
✨Demonstrate Your Organisational Skills
The job requires excellent organisational abilities, so be ready to discuss how you manage your time and tasks. You could mention specific tools or methods you use to stay organised, especially when working under pressure, which is crucial for this role.
✨Brush Up on Your IT Skills
As the role involves using Microsoft Office applications, ensure you're comfortable discussing your proficiency with Outlook, Word, PowerPoint, and Excel. You might even want to prepare a few examples of how you've used these tools effectively in past roles.