Parts Advisor/Van Sales & Delivery Driver in Shotton

We currently have an opportunity for a conscientious and enthusiastic individual to join the Parts Department at our Deeside Depot in the capacity of Parts Advisor/Van Sales & Delivery Driver, working Monday to Friday from 8am to 5pm. Reporting to the Parts Supervisor, with an emphasis on customer satisfaction, you will be responsible for offering any additional parts and accessories to customers and up‑selling wherever possible. Identifying, locating and picking parts for workshop staff and customers by means of acquired knowledge, parts catalogues and computer stock lists.

Other duties within the role will include:

• To receive stock into the department and correctly locate items.
• Recording deliveries and maintaining a signature for the receipt of goods.
• Collect returned goods and issue receipts.
• Perform internal & external stock checks with customers as required.
• Process & record all causal parts and core units.
• Carry out daily vehicle checks and complete the checklist, also maintaining the Company vehicle.
• Collect parts from other depots as and when required.
• Maintain good housekeeping duties.

Delivery driver duties, including, but not limited to:

• Ensuring that all parts sold and delivered are in serviceable condition and suitable for their intended use.
• Ensuring all documentation relating to sales and deliveries is properly recorded and passed on to the appropriate personnel, ensuring that a signature is obtained for receipt of goods.
• Handling, storing, and moving stock to avoid and eliminate wastage, damage, and deterioration.
• Conducting daily vehicle checks and general maintenance of the Company vehicle.

The successful candidate will have the following qualifications, skills, and experience:

• Ideally have previous experience within a parts role and/or within the industry, including customer service and/or sales experience.
• Previous delivery driving experience is essential.
• Numeracy and literacy skills to a level to deal with parts documentation.
• The ability to identify parts from parts catalogues and electronic media and understand basic commercial vehicle make-up.
• Excellent customer facing and interpersonal skills.
• Be competent in the use of a stock control system.
• Be well organised and confident and able to work well under pressure.
• Computer literate with a good knowledge of Microsoft Office packages, experience of Parts AS400 or similar system.
• A full and current UK driving licence.
• A forklift licence would be advantageous.

We offer competitive rates of pay and Company benefits including Company sick pay scheme, personal pension with enhanced contributions and death in service benefit for pension members, Cycle to Work scheme, enhanced paternity and maternity benefits, EAP, loyalty holidays and excellent personal development and training opportunities.