At a Glance
- Tasks: Coordinate vehicle MOTs and assist with service administration duties.
- Company: Join a dynamic team at Thomas Hardie in Deeside.
- Benefits: Competitive pay, pension scheme, cycle to work, and personal development opportunities.
- Other info: Enjoy a supportive environment with excellent career growth potential.
- Why this job: Gain valuable experience in a customer-facing role while making an impact.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
A development opportunity has arisen for a motivated, professional and versatile individual to join the Service Department based at our Deeside site working Monday to Friday 8am to 4:30pm, plus alternative Saturdays as overtime 8am to 12pm. Reporting to the Service Reception Supervisor, the main job function will be to coordinate and plan vehicle MOTs, maximising the ATF lane to the fullest and completing all liaisons with the DVSA regarding any matters relating to the operation of an Authorised Testing Facility (ATF) and include the introduction of Next Generation Testing (NGT).
Responsibilities:
- Assisting with service administration duties including processing purchase orders, raising job cards and printing service packs if necessary.
- To liaise with Business Manager on other duties as required such as producing reports etc.
- To act in accordance with all Thomas Hardie policies and procedures.
Qualifications and experience:
- Previous experience in a customer facing role.
- Previous experience of working in a Service environment.
- Ability to work well on own initiative as well as part of a team and able to work well under pressure.
- Well organised with excellent written and verbal communication skills.
- IT literate with Microsoft Office Applications including Outlook, Word, PowerPoint and Excel.
- Have a full and current UK driving licence.
Benefits:
- We offer competitive rates of pay and Company benefits including Company sick pay scheme, personal pension with enhanced contributions and death in service benefit for pension members, Cycle to Work scheme, enhanced paternity and maternity benefits, loyalty holidays and excellent personal development and training opportunities.
ATF Planner/Customer Service Receptionist in Shotton employer: Thomas Hardie Commercials Ltd
Join our dynamic team at the Deeside site, where we prioritise employee growth and a supportive work culture. As an ATF Planner/Customer Service Receptionist, you'll benefit from competitive pay, generous leave policies, and comprehensive training opportunities, all while contributing to a vital service in the automotive industry. Our commitment to your professional development and well-being makes us an exceptional employer for those seeking a rewarding career.
Contact Details:
Thomas Hardie Commercials Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ATF Planner/Customer Service Receptionist in Shotton
✨Tip Number 1
Get to know the company! Research Thomas Hardie and their values. When you walk into that interview, show them you’re not just another candidate – you’re someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you’ll feel when it’s time to shine.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished. First impressions matter, and showing up looking sharp can set the tone for a great conversation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace ATF Planner/Customer Service Receptionist in Shotton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the ATF Planner/Customer Service Receptionist role. Let us know what excites you about working with us at StudySmarter.
Show Off Your Communication Skills:Since this role requires excellent written and verbal communication, make sure your application is clear and concise. We love a well-organised application that reflects your ability to communicate effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Thomas Hardie Commercials Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an ATF Planner/Customer Service Receptionist. Familiarise yourself with vehicle MOT processes and the role of the DVSA. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since previous experience in a customer-facing role is essential, prepare examples of how you've successfully handled customer interactions in the past. Think about specific situations where you went above and beyond to assist a customer, as this will demonstrate your ability to thrive in a service environment.
✨Demonstrate Your Organisational Skills
Being well-organised is key for this role. During the interview, share examples of how you've managed multiple tasks or projects simultaneously. You could mention any tools or methods you use to stay organised, which will highlight your ability to work under pressure and manage time effectively.
✨Brush Up on Your IT Skills
As the job requires proficiency in Microsoft Office applications, be prepared to discuss your experience with these tools. You might even want to mention any specific projects where you used Excel for reporting or Word for documentation. This will reassure them that you can handle the administrative aspects of the role with ease.
