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- Tasks: Assist customers with parts sales and ensure top-notch service.
- Company: Join a dynamic team at a leading automotive parts department.
- Benefits: Flexible shifts, competitive pay, and opportunities for overtime.
- Other info: Great chance to grow your career in the automotive industry.
- Why this job: Be part of a fast-paced environment where your skills make a difference.
- Qualifications: Customer service experience and a passion for automotive parts.
The predicted salary is between 25000 - 30000 £ per year.
An opportunity has arisen for a motivated, professional, and versatile individual to join the Parts Department based at our Preston site working an alternating shift pattern:
- Week 1: Monday to Friday inclusive from 6am to 3pm.
- Week 2: Monday to Friday inclusive from 11am to 8pm.
- Week 3: Monday to Friday inclusive from 7am to 4pm.
- Week 4: Monday to Friday inclusive from 9:30am to 6:30pm.
- Plus, Saturday overtime from 7am to 2pm as required on a rota basis.
Reporting to the Parts Supervisor, with the emphasis on customer satisfaction, you will be responsible for offering any additional parts and accessories to customers and up-selling wherever possible. Your responsibilities will include:
- Identifying, locating, and picking parts for workshop staff and customers by means of acquired knowledge, parts catalogues, and computer stock lists.
- Receiving stock into the department and correctly locating items.
- Recording deliveries and maintaining a signature for the receipt of goods.
- Collecting returned goods and issuing receipts.
Parts Sales Advisor employer: Thomas Hardie Commercials Ltd
Contact Detail:
Thomas Hardie Commercials Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills and experience make you the perfect fit for the Parts Sales Advisor role. Highlight your customer service skills and any relevant experience with parts or accessories.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Parts Sales Advisor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our Parts Department and contributing to customer satisfaction.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with what we're looking for in a Parts Sales Advisor.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your points are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Thomas Hardie Commercials Ltd
✨Know Your Parts
Familiarise yourself with the parts and accessories relevant to the role. Brush up on common parts names, their uses, and how they fit into the overall customer experience. This knowledge will not only impress your interviewers but also show your genuine interest in the position.
✨Showcase Your Customer Service Skills
Since the role emphasises customer satisfaction, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you went above and beyond to meet a customer's needs or resolved a tricky situation. This will demonstrate your ability to up-sell and provide excellent service.
✨Be Ready for Shift Patterns
Understand the alternating shift pattern and be prepared to discuss your flexibility regarding working hours. Show that you're adaptable and willing to take on the Saturday overtime as required. This will highlight your commitment to the role and the team.
✨Practice Your Problem-Solving Skills
Think of scenarios where you had to identify and locate parts quickly under pressure. Prepare to discuss how you would approach challenges like stock discrepancies or urgent customer requests. This will showcase your ability to think on your feet and contribute positively to the Parts Department.