At a Glance
- Tasks: Assist customers with parts and accessories, ensuring top-notch service and up-selling.
- Company: Join a dynamic team at the Middlewich Depot's Parts Department.
- Benefits: Enjoy a rotating shift pattern and overtime opportunities for extra earnings.
- Other info: Great opportunity for career growth in a supportive workplace.
- Why this job: Be part of a customer-focused team and enhance your skills in a fast-paced environment.
- Qualifications: Enthusiastic individuals with a passion for customer service and parts knowledge.
The predicted salary is between 24000 - 30000 € per year.
We currently have an opportunity for conscientious and enthusiastic individuals to join the Parts Department at the Middlewich Depot in the capacity of Parts Advisor working a 3-week rotating shift pattern:
- Week 1 - Monday to Friday from 6am to 2:30pm
- Week 2 - Monday to Friday from 7am to 3:30pm
- Week 3 - Monday to Friday from 10:30am to 7pm
- Plus alternating Saturdays from 8am to 12pm as overtime.
Reporting to the Parts Supervisor, with an emphasis on customer satisfaction, you will be responsible for offering any additional parts and accessories to customers and up-selling wherever possible. Identifying, locating and picking parts for workshop staff and customers by means of acquired knowledge, parts catalogues and computer stock lists.
Other duties within the role will include:
- To receive stock into the department and correctly locate items.
- Recording deliveries and maintaining a signature for the receipt of goods.
- Collect returned goods and issue receipts.
- Perform internal tasks as required.
Parts Advisor employer: Thomas Hardie Commercials Ltd
Join our dynamic team at the Middlewich Depot, where we prioritise a supportive work culture that fosters employee growth and development. As a Parts Advisor, you'll benefit from a structured shift pattern that promotes work-life balance, alongside opportunities for overtime and a focus on customer satisfaction that makes your role both meaningful and rewarding.
Contact Detail:
Thomas Hardie Commercials Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, let them see your enthusiasm for being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! Make sure you look professional and presentable. First impressions matter, and showing up in smart attire can set the right tone for your interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it shows you’re genuinely interested in the role!
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We love to see candidates who are genuinely excited about joining our Parts Department and contributing to customer satisfaction.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the Parts Advisor role. We want to see how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the important stuff. No need for fluff!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Thomas Hardie Commercials Ltd
✨Know Your Parts
Familiarise yourself with common automotive parts and accessories. Being able to discuss specific items and their uses will show your enthusiasm and knowledge, which is crucial for a Parts Advisor role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this will demonstrate your commitment to customer satisfaction.
✨Shift Flexibility
Be ready to discuss your availability and willingness to work the rotating shift pattern. Highlighting your adaptability and reliability can set you apart from other candidates.
✨Practice Upselling Techniques
Brush up on upselling strategies and be prepared to role-play scenarios during the interview. Showing that you can effectively suggest additional products will align with the job's emphasis on increasing sales.
