Customer Solutions Manager in Middlewich

Customer Solutions Manager in Middlewich

Middlewich Full-Time 36000 - 60000 £ / year (est.) No home office possible
Thomas Hardie Commercials Ltd

At a Glance

  • Tasks: Sell a range of new vehicles and services while maximising profit.
  • Company: Join a leading automotive company with a focus on innovation.
  • Benefits: Competitive pay, pension scheme, cycle to work, and personal development opportunities.
  • Why this job: Be part of a dynamic team selling cutting-edge electric vehicles.
  • Qualifications: Previous sales experience and a full UK driving licence required.
  • Other info: Enjoy a supportive environment with excellent career growth potential.

The predicted salary is between 36000 - 60000 £ per year.

An opportunity has arisen for a motivated, professional, and versatile individual to join the New Vehicle Sales Department based at our Middlewich site, working Monday to Friday from 8:30am to 5pm. Reporting to the New Vehicle Sales Manager, the successful candidate will be required to sell the complete range of New Vehicles, company products and services including labour hours, contract maintenance, Thomas Hardie Vehicle Leasing, and financial products as per an agreed target while maximising the profit on each product or service sold and working with the Company’s agreed sales processes and methods.

The role will focus on the selling of the whole Volvo Truck Range including the new Electric FE, FM & FH models across a selected sales territory to our customers with the aim of improving our customer base and group market share. The candidate will also be required to ensure that all customers are informed of and shown all available options, including extras, accessories, extended warranties, and other value‑added products and proactively seek and secure repeat and additional sales using prospecting, follow‑up, referral, and other available methods.

The successful candidate will have the following qualifications, skills, and experience:

  • Be able to demonstrate a solid record of previous sales experience.
  • Have a good knowledge of sales processes, including the ability to qualify customer needs fully and accurately.
  • Be able to demonstrate and maintain up-to-date knowledge of customer legislation, regulations, and trade practices as well as vehicle legislation as it affects the industry.
  • Be able to drive a variety of vehicles in a calm, safe and reassuring manner.
  • Have a full and current UK driving licence. An HGV licence would be desirable.

We offer competitive rates of pay and Company benefits including Company sick pay scheme, personal pension with enhanced contributions and death in service benefit for pension members, Cycle to Work scheme, enhanced paternity and maternity benefits, loyalty holidays and excellent personal development and training opportunities.

Customer Solutions Manager in Middlewich employer: Thomas Hardie Commercials Ltd

Join a dynamic team at our Middlewich site, where we prioritise employee growth and development in a supportive work culture. As a Customer Solutions Manager, you'll enjoy competitive pay, comprehensive benefits including enhanced pension contributions and generous family leave, alongside opportunities for personal development in the thriving automotive sector. Our commitment to innovation, particularly with the new electric vehicle range, ensures that you will be part of a forward-thinking company dedicated to excellence and customer satisfaction.
Thomas Hardie Commercials Ltd

Contact Detail:

Thomas Hardie Commercials Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Solutions Manager in Middlewich

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Solutions Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its products, especially the Volvo Truck Range. Show that you’re not just another candidate; demonstrate your passion for their offerings and how you can help boost their sales.

✨Tip Number 3

Practice your sales pitch! Since this role is all about selling, be ready to showcase your skills during interviews. Role-play with a friend or family member to refine your approach and get comfortable with discussing the complete range of products.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Customer Solutions Manager in Middlewich

Sales Experience
Knowledge of Sales Processes
Customer Needs Qualification
Knowledge of Customer Legislation
Knowledge of Vehicle Legislation
Driving Skills
Full UK Driving Licence
HGV Licence (Desirable)
Communication Skills
Customer Relationship Management
Prospecting Skills
Follow-Up Techniques
Negotiation Skills
Product Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Solutions Manager role. Highlight your sales experience and any relevant knowledge of vehicle legislation. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your passion for sales and how you can help us improve our customer base and market share.

Showcase Your Sales Achievements: Don’t just list your previous jobs; showcase your achievements! Include specific examples of how you've met or exceeded sales targets in the past. We love numbers, so if you can quantify your success, do it!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Thomas Hardie Commercials Ltd

✨Know Your Products Inside Out

Make sure you have a solid understanding of the complete range of New Vehicles, especially the Volvo Truck Range and the new Electric models. Familiarise yourself with the features, benefits, and any unique selling points. This will help you confidently answer questions and demonstrate your expertise during the interview.

✨Showcase Your Sales Experience

Prepare to discuss your previous sales experience in detail. Highlight specific achievements, such as meeting or exceeding targets, and how you qualified customer needs. Use examples that showcase your ability to maximise profit on each product sold, as this is crucial for the role.

✨Understand Customer Legislation

Brush up on relevant customer legislation, regulations, and trade practices that affect the vehicle industry. Being knowledgeable about these topics will not only impress your interviewers but also show that you are serious about compliance and customer care.

✨Demonstrate Your Driving Skills

If you have an HGV licence, be prepared to discuss your driving experience and how it relates to the role. Even if you don’t have one, express your willingness to learn and adapt. Mention any relevant driving experience you have, as being able to drive a variety of vehicles safely is a key part of the job.

Customer Solutions Manager in Middlewich
Thomas Hardie Commercials Ltd
Location: Middlewich

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