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- Tasks: Lead and inspire a team to maximise profits and customer satisfaction.
- Company: Dynamic company in the commercial vehicle industry with a focus on growth.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Opportunity for travel and networking with industry leaders.
- Why this job: Make a real impact in a thriving industry while developing your leadership skills.
- Qualifications: Experience in the commercial vehicle industry and strong people management skills.
The predicted salary is between 40000 - 50000 £ per year.
We currently have a career development opportunity for a conscientious and enthusiastic individual at our Trafford Park site. Reporting to the Group Aftermarket Manager, the successful candidate will be responsible for taking the business forward by providing vision, inspiration and professionalism of the highest standard.
The job holder will be responsible for maximizing profits and the return on investment by the prudent and efficient use of resources as well as ensuring the highest level of customer satisfaction and service levels provided. We must maintain our competitive edge by ensuring we meet and exceed customers’ expectations, and work to maintain and develop service and parts sales volumes and profitability. They will need to control cash and working capital effectively within limits set by the company.
In addition, it is important to create and maintain an environment and culture where all management and staff develop and excel. The job holder will also be responsible for managing the facilities and all site health and safety issues and will act as the main point of contact for customers and suppliers attending the site.
The ideal candidate will be highly motivated, driven and have the following qualifications, training and experience:
- A detailed understanding of current and relevant experience of the commercial vehicle industry (or similar industry) at the highest level.
- Practical skills, experience and knowledge of modern vehicle industry processes and practices e.g. produce and manage a budget, manage KPIs such as efficiency levels, technician productivity, cost management, people management.
- An ability to create a workplace environment and culture that allows all staff to develop and excel in their jobs including experience of managing people.
- Exceptional customer facing and interpersonal skills.
- An ability to negotiate effectively, together with excellent numeracy and literacy skills.
- Up to date knowledge of vehicle legislation, consumer legislation and trade practices.
- A comprehensive understanding of Microsoft computing packages and be fully conversant with GDS.
- IT literate with Microsoft Office Applications including Outlook, Word, PowerPoint, and Excel, as well as excellent report writing skills and document management experience.
As regular travel is required, a full clean driving license is essential. The role will also include evening/stop over visits with Volvo GB and potential or existing customers where appropriate.
Business Manager in Manchester employer: Thomas Hardie Commercials Ltd
Contact Detail:
Thomas Hardie Commercials Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase your enthusiasm and fit for the role, making you stand out as a candidate.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the Business Manager role. Highlight your achievements in managing budgets, improving customer satisfaction, and leading teams to success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Business Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your understanding of the commercial vehicle industry and any relevant achievements that showcase your ability to maximise profits and customer satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our team. Mention specific examples of how you've created a positive workplace culture or managed budgets effectively.
Show Off Your Skills: Don’t forget to mention your IT skills, especially with Microsoft Office applications. If you have experience with GDS or report writing, make sure to include that too. We love candidates who are tech-savvy and can manage documents efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Thomas Hardie Commercials Ltd
✨Know Your Industry Inside Out
Make sure you brush up on your knowledge of the commercial vehicle industry. Understand current trends, challenges, and legislation that could impact the business. This will not only show your enthusiasm but also demonstrate that you're ready to take the business forward.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your ability to create a positive workplace culture where everyone can excel. Be ready to discuss specific strategies you've used to motivate staff and improve performance.
✨Master the Numbers
Since the role involves managing budgets and KPIs, be prepared to discuss your experience with financial management. Bring examples of how you've maximised profits and controlled costs effectively. This will show that you can handle the financial responsibilities of the position.
✨Customer Focus is Key
Be ready to talk about your customer service philosophy. Share instances where you've gone above and beyond to meet customer expectations. This will highlight your exceptional interpersonal skills and your commitment to maintaining high service levels.