Customer Solutions Manager

Customer Solutions Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
Thomas Hardie Commercials Ltd

At a Glance

  • Tasks: Sell a range of new vehicles and services while hitting targets and maximising profits.
  • Company: Join a leading vehicle sales team at our Lancaster site.
  • Benefits: Competitive salary, performance bonuses, and career development opportunities.
  • Other info: Dynamic work environment with opportunities for growth and learning.
  • Why this job: Be part of the electric vehicle revolution and make a real impact in the automotive industry.
  • Qualifications: Sales experience and a passion for vehicles are essential.

The predicted salary is between 36000 - 60000 £ per year.

An opportunity has arisen for a motivated, professional, and versatile individual to join the New Vehicle Sales Department based at our Lancaster site. Reporting to the New Vehicle Sales Manager, the successful candidate will be required to sell the complete range of New Vehicles, company products and services including labour hours, contract maintenance, Thomas Hardie Vehicle Leasing, and financial products as per an agreed target while maximising the profit on each product or service sold and working with the Company’s agreed sales processes and methods.

The role will focus on selling the whole Volvo Truck Range including the new Electric FE, FM.

Customer Solutions Manager employer: Thomas Hardie Commercials Ltd

At our Lancaster site, we pride ourselves on fostering a dynamic and supportive work culture that empowers our employees to excel in their roles. As a Customer Solutions Manager, you will benefit from comprehensive training and development opportunities, competitive remuneration, and a collaborative environment that values innovation and teamwork. Join us to be part of a forward-thinking company that is committed to sustainability and the future of transport, while enjoying the unique advantages of working in a vibrant community.
Thomas Hardie Commercials Ltd

Contact Detail:

Thomas Hardie Commercials Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Solutions Manager

✨Tip Number 1

Get to know the company inside out! Research their products, services, and values. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for that Customer Solutions Manager role.

✨Tip Number 3

Practice your pitch! Be ready to talk about how your skills align with selling the complete range of New Vehicles. Highlight your experience with sales processes and how you can maximise profit on each product sold.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Lancaster.

We think you need these skills to ace Customer Solutions Manager

Sales Skills
Product Knowledge
Customer Service
Negotiation Skills
Target Achievement
Profit Maximisation
Communication Skills
Team Collaboration
Time Management
Adaptability
Technical Knowledge of Vehicles
Financial Product Knowledge
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Solutions Manager role. Highlight your experience in sales and customer service, especially with vehicles or similar products. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the automotive industry and how you can contribute to our team. Be sure to mention specific examples of your achievements in sales.

Showcase Your Knowledge: Demonstrate your understanding of the Volvo Truck Range and our services in your application. We love candidates who show they’ve done their homework and are genuinely interested in what we do!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a bonus!

How to prepare for a job interview at Thomas Hardie Commercials Ltd

✨Know Your Products Inside Out

Make sure you’re familiar with the complete range of new vehicles, especially the Volvo Truck Range and the new Electric FE and FM models. Being able to discuss their features, benefits, and how they meet customer needs will show your expertise and enthusiasm for the role.

✨Understand the Sales Process

Brush up on the company’s agreed sales processes and methods. Be prepared to discuss how you’ve successfully followed similar processes in the past and how you can apply them to maximise profit on each product or service sold.

✨Prepare for Target-Driven Questions

Since the role involves meeting sales targets, think about your previous experiences with target achievement. Have specific examples ready that demonstrate how you’ve met or exceeded sales goals, and be ready to explain your strategies.

✨Showcase Your Customer Solutions Skills

As a Customer Solutions Manager, your ability to provide tailored solutions is key. Prepare to discuss how you’ve identified customer needs in the past and how you’ve successfully matched those needs with appropriate products and services.

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