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- Tasks: Coordinate and plan vehicle MOTs while liaising with the DVSA.
- Company: Join a dynamic team at Thomas Hardie in Deeside.
- Benefits: Enjoy competitive pay, sick pay, pension contributions, and personal development opportunities.
- Why this job: Gain valuable experience in a customer-facing role with real impact.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Fixed-term contract with excellent training and career growth potential.
The predicted salary is between 30000 - 40000 £ per year.
This position is for a 6-month fixed term contract. A development opportunity has arisen for a motivated, professional and versatile individual to join the Service Department based at our Deeside site working Wednesday, Thursday & Friday from 8am to 4:30pm. Reporting to the Service Reception Supervisor, the main job function will be to coordinate and plan vehicle MOTs, maximising the ATF lane to the fullest and completing all liaisons with the DVSA regarding any matters relating to the operation of an Authorised Testing Facility (ATF) and include the introduction of Next Generation Testing (NGT).
Responsibilities
- Assist with service administration duties, including processing purchase orders, raising job cards and printing service packs if necessary.
- Co‑ordinate and plan vehicle MOTs and liaise with the DVSA on matters relating to ATF operation, including Next Generation Testing (NGT).
- Liaise with the Business Manager on other duties as required, such as producing reports.
- Act in accordance with all Thomas Hardie policies and procedures.
Qualifications, Skills and Experience
- Previous experience in a customer‑facing role.
- Previous experience of working in a Service environment.
- Ability to work well on own initiative as well as part of a team and able to work well under pressure.
- Well organised with excellent written and verbal communication skills.
- IT literate with Microsoft Office applications including Outlook, Word, PowerPoint and Excel.
- Have a full and current UK driving licence.
Benefits
We offer competitive rates of pay and company benefits including a sick pay scheme, personal pension with enhanced contributions and a death in service benefit for pension members, Cycle to Work scheme, enhanced paternity and maternity benefits, loyalty holidays and excellent personal development and training opportunities.
ATF Planner (Fixed-Term Contract) employer: Thomas Hardie Commercials Ltd
Contact Detail:
Thomas Hardie Commercials Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ATF Planner (Fixed-Term Contract)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their values and how you can contribute to their goals. Practise common interview questions and think of examples from your past experiences that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace ATF Planner (Fixed-Term Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ATF Planner role. Highlight any relevant experience in service administration and customer-facing roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention your organisational skills and ability to work under pressure, as these are key for us.
Show Off Your IT Skills: Since the role requires IT literacy, don’t forget to mention your proficiency with Microsoft Office applications. We love seeing candidates who can confidently use tools like Excel and Word to get the job done!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Thomas Hardie Commercials Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the ATF Planner role. Familiarise yourself with the responsibilities like coordinating vehicle MOTs and liaising with the DVSA. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since previous experience in a customer-facing role is essential, prepare examples of how you've excelled in similar situations. Think about times when you resolved issues or improved customer satisfaction, as this will demonstrate your ability to thrive in a service environment.
✨Demonstrate Your Organisational Skills
The job requires excellent organisational abilities, so be ready to discuss how you manage your time and tasks. You could mention specific tools or methods you use to stay organised, especially when working under pressure, which is crucial for this role.
✨Brush Up on Your IT Skills
As the role involves using Microsoft Office applications, ensure you're comfortable discussing your proficiency with Outlook, Word, PowerPoint, and Excel. You might even want to prepare a few examples of how you've used these tools effectively in past roles.