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- Tasks: Coordinate and plan vehicle MOTs while liaising with the DVSA.
- Company: Join a dynamic team at Thomas Hardie in Deeside.
- Benefits: Enjoy competitive pay, pension contributions, and personal development opportunities.
- Other info: Fixed-term contract with potential for growth and training.
- Why this job: Make an impact in a vital role within the service department.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
This position is for a 6-month fixed term contract. A development opportunity has arisen for a motivated, professional and versatile individual to join the Service Department based at our Deeside site working Wednesday, Thursday & Friday from 8am to 4:30pm.
Reporting to the Service Reception Supervisor, the main job function will be to coordinate and plan vehicle MOTs, maximising the ATF lane to the fullest and completing all liaisons with the DVSA regarding any matters relating to the operation of an Authorised Testing Facility (ATF) and include the introduction of Next Generation Testing (NGT).
The role will also be responsible for:
- Assisting with service administration duties including processing purchase orders, raising job cards and printing service packs if necessary.
- To liaise with the Business Manager on other duties as required such as producing reports etc.
- To act in accordance with all Thomas Hardie policies and procedures.
The successful candidate will have the following qualifications, skills and experience:
- Previous experience in a customer facing role.
- Previous experience of working in a Service environment.
- Ability to work well on own initiative as well as part of a team and able to work well under pressure.
- Well organised with excellent written and verbal communication skills.
- IT literate with Microsoft Office Applications including Outlook, Word, PowerPoint and Excel.
- Have a full and current UK driving licence.
We offer competitive rates of pay and Company benefits including Company sick pay scheme, personal pension with enhanced contributions and death in service benefit for pension members, Cycle to Work scheme, enhanced paternity and maternity benefits, loyalty holidays and excellent personal development and training opportunities.
ATF Planner Administrator (Fixed-Term Contract) employer: Thomas Hardie Commercials Ltd
Contact Detail:
Thomas Hardie Commercials Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ATF Planner Administrator (Fixed-Term Contract)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their values and how you can contribute to their goals. Practise common interview questions and think of examples from your past experiences that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s also a chance to reiterate why you’re a great fit for the ATF Planner Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace ATF Planner Administrator (Fixed-Term Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ATF Planner Administrator role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this fixed-term contract. Share specific examples of your organisational skills and how you've handled pressure in previous roles.
Show Off Your IT Skills: Since the role requires IT literacy, make sure to mention your proficiency with Microsoft Office applications. If you've used these tools in a service environment, let us know how they helped you succeed!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Thomas Hardie Commercials Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the ATF Planner Administrator. Familiarise yourself with vehicle MOT processes and the role of an Authorised Testing Facility. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Customer Service Skills
Since previous experience in a customer-facing role is essential, prepare examples of how you've successfully handled customer interactions in the past. Think about specific situations where you resolved issues or improved customer satisfaction, as this will demonstrate your ability to thrive in a service environment.
✨Demonstrate Your Organisational Skills
The job requires excellent organisational abilities, so be ready to discuss how you manage your time and tasks. You could mention tools or methods you use to stay organised, especially when working under pressure. This will highlight your capability to handle the demands of the role effectively.
✨Brush Up on Your IT Skills
As the role involves using Microsoft Office applications, ensure you're comfortable discussing your proficiency with Outlook, Word, PowerPoint, and Excel. You might want to prepare examples of how you've used these tools in previous roles, particularly in relation to processing orders or producing reports.