At a Glance
- Tasks: Provide essential admin support and be the go-to contact for homeowners and contractors.
- Company: Join a respected residential developer with a friendly team atmosphere.
- Benefits: Earn £125 per day, with an ongoing contract and immediate start available.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Make a real difference in customer service within the housing sector.
- Qualifications: Previous admin and customer service experience, plus strong communication skills.
The predicted salary is between 25000 - 25000 £ per year.
We have an excellent opportunity for a Customer Service Administrator to join a well-established residential developer on an ongoing contract with a minimum duration of three months. This is a busy and varied role that would suit someone who is highly organised, customer-focused and able to manage multiple priorities in a fast-paced office environment. Previous experience working for a residential developer or social housing provider would be highly advantageous.
The Role
Working as part of the Customer Care team, you will provide essential administrative support while acting as a key point of contact for homeowners, contractors and internal departments. Your responsibilities will include:
- Processing invoices accurately and efficiently
- Data entry and maintaining customer records
- Answering incoming telephone calls and responding to customer enquiries
- Liaising with homeowners to provide updates and resolve queries
- Chasing contractors to ensure works are completed within agreed timescales
- Managing emails and general administrative duties
- Supporting the wider Customer Care team with day-to-day administration
About You
We are looking for someone who:
- Has previous administrative and customer service experience
- Has excellent communication and organisational skills
- Is confident using Microsoft Office and internal systems
- Can manage a busy workload while maintaining attention to detail
- Is professional, approachable and enjoys delivering excellent customer service
- Ideally has previous experience working for a residential developer, housebuilder or social housing provider
What's on Offer
- £125 per day (Inside IR35)
- Ongoing contract with a minimum commitment of three months
- Opportunity to work with a respected residential developer
- Friendly and supportive team environment
- Immediate start available
If you have a strong administrative background and enjoy delivering outstanding customer service within the housing sector, please make contact.
Customer Service Administrator in Surrey employer: Thomas Gray
At Thomas Gray, we pride ourselves on being an excellent employer, offering a collaborative work culture that fosters innovation and professional growth. Located in the picturesque Beaconsfield, our team enjoys a supportive environment with opportunities for career advancement, competitive benefits, and the chance to work on impactful residential and commercial projects that shape communities.
