Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Enhance resident experiences during housing refurbishments and provide exceptional customer service.
- Company: Leading construction company in Wroxham with a focus on community engagement.
- Benefits: Full training, career progression opportunities, and a supportive work environment.
- Why this job: Make a real difference in residents' lives while developing your skills in customer care.
- Qualifications: Strong background in customer care and IT literacy; empathy is key.
- Other info: Join a dynamic team dedicated to improving community living.
The predicted salary is between 30000 - 42000 £ per year.
A leading construction company in Wroxham seeks a proactive Resident Liaison Officer to enhance resident experiences during maintenance and improvements. The ideal candidate will ensure effective communication, offer exceptional customer service, and collaborate closely with clients and project teams.
Responsibilities include:
- Managing resident schedules
- Issuing updates
- Handling enquiries
A strong background in customer care, IT literacy, and the ability to empathise with residents' needs are essential. Full training and career progression opportunities are offered.
Resident Liaison for Housing Refurbishment & Customer Care employer: Thomas Gray Ltd
Contact Detail:
Thomas Gray Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison for Housing Refurbishment & Customer Care
✨Tip Number 1
Network like a pro! Reach out to people in the construction and customer care sectors. Attend local events or join online forums where you can connect with industry professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your communication skills! When you get the chance to chat with potential employers, make sure to highlight your ability to empathise with residents and manage their needs. Share examples of how you've handled similar situations in the past.
✨Tip Number 3
Be proactive in your follow-ups! After an interview or networking event, drop a quick thank-you email to express your appreciation. This not only shows your enthusiasm but also keeps you fresh in their minds when they're making decisions.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people. Don’t miss out on your chance to shine!
We think you need these skills to ace Resident Liaison for Housing Refurbishment & Customer Care
Some tips for your application 🫡
Show Your Customer Care Skills: Make sure to highlight your experience in customer care. We want to see how you've gone above and beyond to help residents or clients in the past. Share specific examples that demonstrate your ability to empathise with others and provide exceptional service.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention how your skills align with the responsibilities listed, like managing schedules and handling enquiries.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon unless it’s relevant, and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Thomas Gray Ltd
✨Know the Company Inside Out
Before your interview, do some digging into the construction company. Understand their values, recent projects, and how they approach customer care. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Customer Care Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about situations where you had to empathise with clients or residents, and how you resolved their issues. This will demonstrate your ability to connect with residents during refurbishments.
✨Practice Effective Communication
As a Resident Liaison Officer, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios you could face in the job, like handling resident enquiries or providing updates on project timelines.
✨Be Ready for IT Questions
Since IT literacy is essential for this role, brush up on any relevant software or tools you might need to use. Be prepared to discuss your experience with technology and how it can enhance your communication and scheduling tasks with residents.
