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- Tasks: Be the go-to person for residents during construction projects, ensuring smooth communication and support.
- Company: Emerging contractor in the Facades and Cladding space with a focus on community engagement.
- Benefits: Competitive salary, supportive team environment, and opportunities for career advancement.
- Why this job: Make a real difference in residents' lives while working on exciting construction projects.
- Qualifications: Experience in customer support and strong communication skills are essential.
- Other info: Join a dynamic team and grow your career in a thriving industry.
Our client is an emerging contractor focused within the Facades and Cladding space, looking to onboard a Resident Liaison Officer for two schemes in the Midlands and the Northwest. Ideally, you will offer the following experience:
- Acting as the primary link between residents, contractors, and housing teams during construction, repair, or refurbishment projects.
- Ensuring tenants are kept informed, managing access to properties, and resolving complaints to minimize disruption.
- Key duties include scheduling work, visiting residents, and providing excellent customer support.
Please get in touch for more details and a confidential chat with Stuart.
Resident Liaison Officer in Manchester employer: Thomas Gray Ltd
Contact Detail:
Thomas Gray Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Manchester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the construction and housing sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Resident Liaison Officer role.
✨Tip Number 2
Prepare for those interviews! Research the company and their projects in the Facades and Cladding space. We want you to show them you’re not just another candidate, but someone who genuinely understands their work and values.
✨Tip Number 3
Practice your communication skills. As a Resident Liaison Officer, you’ll be the bridge between residents and contractors. We suggest role-playing common scenarios to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you every step of the way, so let’s get you that job!
We think you need these skills to ace Resident Liaison Officer in Manchester
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Resident Liaison Officer and how your experience aligns with those needs.
Tailor Your CV and Cover Letter: Don’t just send out a generic CV! We want to see how your skills and experiences specifically relate to the role. Highlight your experience in customer support and managing resident relationships to make your application stand out.
Showcase Your Communication Skills: As a Resident Liaison Officer, communication is key. Use your written application to demonstrate your ability to convey information clearly and effectively. This will give us a taste of how you’ll interact with residents and contractors.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Thomas Gray Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the key duties like managing access to properties and resolving complaints. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare Real-Life Examples
Think of specific situations where you've successfully managed resident relations or resolved complaints in the past. Be ready to share these examples during the interview to showcase your problem-solving skills and customer support experience. It’s all about proving you can handle the challenges of the job!
✨Research the Company
Take some time to learn about the contractor's projects, especially in the Facades and Cladding space. Understanding their values and recent work will not only impress your interviewers but also help you tailor your answers to align with their goals and culture.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This could be about their approach to resident engagement or how they handle disruptions during projects. Asking questions shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
