Thomas Gray Ltd seeks an experienced Senior Aftercare Manager to own the aftercare function. You will lead the team, oversee defects and remedial works, and manage retained development properties, ensuring high service levels and stakeholder satisfaction.
You will drive project transitions from practical completion through aftercare, develop plans aligned with SLAs, and coordinate remedial works with internal and external teams, maintaining strong client relationships and robust records.
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Head of Aftercare & Property Services employer: Thomas Gray Ltd
Join a leading volume housebuilder in the picturesque regions of Devon and Somerset, where your expertise as a Freelance Contracts Manager will be valued and rewarded. With a strong commitment to quality and safety, our collaborative work culture fosters professional growth and development, ensuring you have the support needed to excel across multiple residential developments. Enjoy the unique advantage of working in a dynamic environment that prioritises both employee well-being and project success.