Customer Service Assistant - Sunderland
Customer Service Assistant Sunderland Contract: Full Time, Permanent
Salary: 26,998
Hours: 40 per week
A stunning B&I location in Sunderland for a full-service wealth management house delivering intelligent solutions for your lifetime financial journey. Catering for approximately 120 people daily. We offer breakfast, lunch, Coffee Shop and lots of high end hospitality. The role is a Monday to Friday operation. Additional benefits of this location are Free Parking.
We currently have an excellent opportunity for a hard-working customer service assistant to work alongside a busy catering manager for a prestigious location in Sunderland.
You will be excited to work with fresh seasonal ingredients & regularly changing bespoke menus. You will be creative and have the opportunity to showcase your skillset.
Key responsibilities:
- You would be expected to support with daily basis food preparation.
- Delivery of high street fresh coffee offer serving customers and interacting with staff during service, delivery of bespoke hospitality to various locations within the building.
- Ensuring daily hygiene standards are adhered to.
- Be a friendly, customer focused experienced individual who will interact well with our customers.
- This is a position where development is encouraged and you would be given the opportunity to learn and develop within a growing company.
You will have the following skills:
- A genuine interest in food & excellent customer service
- An all-round team player
- Innovation and passion for great food
- An organised person with attention to detail
Knowledge / competencies
- Ability to demonstrate reasonable / good understanding and use of verbal English.
- Ability to demonstrate reasonable / good standard of written English and reading skills.
- Similar experience of customer and / or food preparation environment is preferred
Benefits
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty
- Volunteers leave - up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About us
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
Customer Service Assistant - Sunderland employer: Thomas Franks
At Thomas Franks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and teamwork. Located in the picturesque setting of Sunninghill near Ascot, our Chef De Partie role provides not only competitive benefits such as free meals on duty and a cycle to work scheme but also unrivalled training and development opportunities to help you grow in your culinary career. Join us in delivering excellence in catering for our students and teachers while enjoying a supportive environment that champions diversity and inclusion.
