At a Glance
- Tasks: Serve customers, prepare food, and maintain cleanliness in a fast-paced catering environment.
- Company: Join Thomas Franks, a fresh food catering business passionate about excellence and service.
- Benefits: Earn £13.50 - £15 per hour, enjoy free meals, discounts, and excellent career progression.
- Other info: Diversity is valued; we encourage applications from all backgrounds.
- Why this job: Be part of an exciting team serving thousands on match days and special events.
- Qualifications: Previous catering experience preferred; must be reliable, adaptable, and customer-focused.
The predicted salary is between 15 - 15 £ per hour.
Contract: Casual
Salary: £13.50 - £15 per hour
A professional association football club based in the town of High Wycombe, Buckinghamshire and the team competes in League One.
Catering for about 10,000 people on match days.
Lots of F&B Outlets and about 20 Private Boxes.
This location operates 7 days a week.
- We have a fantastic opportunity for you as
- Casual Catering Assistant to join one of our fantastic locations in
High Wycombe.
You will ideally have previous experience of working within a fast-paced catering environment.
You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.
Key responsibilities
- To support the team with serving customers, replenishing stocks, cleaning.
- Prepare all service areas for the days business relating to that meal service.
- Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
- Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
- Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
- Empty, remove and store rubbish / recycle rubbish in the correct place.
- Be prepared to occasionally work evening and/or weekend for functions and school events.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
You will have the following skills
- Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
- The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
- Ability to demonstrate reasonable / good understanding and use of verbal English.
- Ability to demonstrate reasonable / good standard of written English and reading skills.
- Similar experience of customer and / or food preparation environment is preferred.
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About us
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style.
We are unique in every approach and our clients, and our people are paramount to our daily success.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
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Casual Catering Assistant employer: Thomas Franks
At Thomas Franks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and teamwork. Located in the picturesque setting of Sunninghill near Ascot, our Chef De Partie role provides not only competitive benefits such as free meals on duty and a cycle to work scheme but also unrivalled training and development opportunities to help you grow in your culinary career. Join us in delivering excellence in catering for our students and teachers while enjoying a supportive environment that champions diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Catering Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Thomas Franks. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Thomas Franks
Don't be shy about reaching out to Thomas Franks directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Casual Catering Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Thomas Franks and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Thomas Franks
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
