Weekend General Assistant

Weekend General Assistant

Full-Time 11 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Support the team in serving customers and maintaining a clean, efficient service area.
  • Company: Join Thomas Franks, a fresh food catering business with a passion for excellence.
  • Benefits: Enjoy free meals, discounts, training opportunities, and excellent career progression.
  • Why this job: Be part of a vibrant team making a difference in students' lives through great food.
  • Qualifications: Experience in fast-paced catering preferred; must be reliable and customer-focused.
  • Other info: Flexible hours, social events, and a commitment to diversity and inclusion.

The predicted salary is between 11 - 16 £ per hour.

A private co-educational Roman Catholic boarding and day school for pupils from 11 to 18 years of age near Worth, West Sussex. Catering for about 800 students and teachers daily, we offer a core feeding of Breakfast, Lunch and Supper with some great hospitality as well. We have quite a large team at this location and it operates 7 days a week so work patterns would be 5 over 7 days. This location benefits from free on-site parking.

We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Worth. You will ideally have previous experience of working within a fast-paced catering environment. You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities
  • To support the team with serving customers, replenishing stocks, cleaning.
  • Prepare all service areas for the day's business relating to that meal service.
  • Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
  • Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
  • Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
  • Empty, remove and store rubbish/recycle rubbish in the correct place.
  • Be prepared to occasionally work for functions and school events.
  • Ensuring company food standards are adhered to and wastage controlled.
  • Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
Key skills
  • Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
  • The ability to be adaptable and be flexible as necessary.
  • Reliable, Honest and able to demonstrate an open attentive approach to customer service.
  • Willingness to learn new skills and take some responsibility.
  • Ability to manage some moderately heavy lifting, carrying, and pushing.
  • Ability to demonstrate reasonable/good understanding and use of verbal English.
  • Ability to demonstrate reasonable/good standard of written English and reading skills.
  • Similar experience of customer and/or food preparation environment is preferred.
Benefits
  • Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
  • Free meals on duty.
  • Volunteers leave – up to one day per year.
  • Enhanced maternity, paternity and adoptive leave.
  • Cycle to work scheme.
  • Recommend a friend bonus.
  • Unrivalled individual training and development.
  • Well established apprenticeship programme.
  • Team & company social events.
  • Employee assistance programme.
  • Workplace pension.
  • Excellent career progression within a leading independent contract caterer.

About us: Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

Weekend General Assistant employer: Thomas Franks Ltd.

At Thomas Franks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and individual growth. Located in Worth, West Sussex, our private co-educational school environment provides unique opportunities for career progression within the catering industry, alongside benefits such as free meals on duty, a cycle to work scheme, and a commitment to employee development through training and apprenticeships. Join us to be part of a passionate team dedicated to delivering outstanding service and creating memorable experiences for our students and staff.
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Contact Detail:

Thomas Franks Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Weekend General Assistant

✨Tip Number 1

Get to know the school and its values! Before your interview, do a bit of research on the school’s mission and what they stand for. This will help you connect with the team and show that you’re genuinely interested in being part of their community.

✨Tip Number 2

Show off your teamwork skills! Since this role is all about working with others, be ready to share examples of how you've successfully collaborated in past jobs. We want to see that you can fit right into our fantastic team!

✨Tip Number 3

Be prepared to demonstrate your customer service skills. Think of times when you’ve gone above and beyond for a customer. This will highlight your commitment to providing excellent service, which is key in a catering environment like ours.

✨Tip Number 4

Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows that you’re engaged and eager to learn more about how you can contribute to our success.

We think you need these skills to ace Weekend General Assistant

Team Working Abilities
Listening Skills
Ability to Work on Own Initiative
Impeccable Personal Presentation
Food Hygiene Certificate
Adaptability
Flexibility
Customer Service Skills
Willingness to Learn New Skills
Heavy Lifting and Carrying
Verbal English Proficiency
Written English Proficiency
Experience in Customer Service
Experience in Food Preparation Environment

Some tips for your application 🫡

Show Your Passion for Food: When you're writing your application, let us know why you love working in a catering environment. Share any experiences that highlight your enthusiasm for food and customer service – it really helps us see your personality shine through!

Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience, especially in fast-paced environments, and demonstrate how your skills align with what we’re looking for. It shows us you’ve done your homework!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read – it makes our job easier when reviewing candidates!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, it gives you a chance to explore more about us and what we stand for at Thomas Franks.

How to prepare for a job interview at Thomas Franks Ltd.

✨Know the Company

Before your interview, take some time to research Thomas Franks. Understand their values, especially their focus on fresh food and excellent service. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.

✨Showcase Your Experience

Since they prefer candidates with experience in a fast-paced catering environment, be ready to discuss your previous roles. Highlight specific examples where you’ve successfully managed customer service, food preparation, or teamwork. This will demonstrate your capability and fit for the role.

✨Emphasise Teamwork and Flexibility

The role requires strong teamwork and adaptability. Prepare to share instances where you’ve worked well in a team or adapted to changing situations. This will reassure them that you can thrive in their dynamic environment and contribute positively to the team.

✨Prepare Questions

At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones about the team culture, training opportunities, or how they ensure food safety standards. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

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