At a Glance
- Tasks: Support the team with serving customers and preparing food in a fast-paced environment.
- Company: Join Thomas Franks Ltd, a fresh food catering business focused on excellence and individuality.
- Benefits: Enjoy free meals, discounts, enhanced leave, and excellent training opportunities.
- Other info: Great career progression and social events await you in this vibrant workplace.
- Why this job: Make a difference in customer service while developing your skills in a dynamic team.
- Qualifications: Experience in catering, strong teamwork, and a Level 2 food hygiene qualification required.
The predicted salary is between 20000 - 25000 € per year.
Company Thomas Franks Ltd is a founder‑led, fresh food catering business committed to excellence, service, and individuality.
Responsibilities
- Support the team with serving customers, replenishing stocks, and cleaning.
- Prepare all service areas for the day’s business relating to that meal service.
- Set‑up, serve, clear, clean, and store any food, beverage, or equipment required for special functions.
- Prepare basic food for sale/service, following good hygiene and safety practices to the standard specified.
- Restock and replenish consumables during service periods, pre‑empting customer needs and delivering optimal customer service.
- Empty, remove, and store rubbish or recycle rubbish in the correct place.
- Be prepared to occasionally work evenings and/or weekends for functions and school events.
- Ensure company food standards are adhered to and wastage is controlled.
- Ensure all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
Qualifications & Skills
- Previous experience in a fast‑paced catering environment.
- Team‑working abilities, listening skills, initiative, and impeccable personal presentation.
- Adaptable, reliable, honest, and able to demonstrate an open, attentive approach to customer service.
- Willingness to learn new skills and take on responsibility.
- Ability to manage moderately heavy lifting, carrying, and pushing.
- Hold a Level 2 food hygiene qualification.
- Good verbal English skills.
- Good written and reading English skills.
- Similar experience in a customer or food‑preparation environment is preferred.
Benefits
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty.
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity, and adoptive leave.
- Cycle‑to‑work scheme.
- Refer‑a‑friend bonus.
- Unrivalled individual training and development.
- Well‑established apprenticeship programme.
- Team and company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
Employment Eligibility & Background Checks
All applicants must be able to demonstrate that they have the right to work in the UK. An enhanced DBS, identity and reference checks (covering the last five years) will form part of the selection process. Thomas Franks Ltd complies fully with the DBS Code of Practice, treats all applicants fairly, and is committed to safeguarding the welfare of children and eliminating unfair discrimination.
General Assistant in Warminster employer: Thomas Franks Ltd
Thomas Franks Ltd is an exceptional employer that prioritises excellence and individuality in the catering industry. With a strong commitment to employee growth, we offer unrivalled training opportunities, a well-established apprenticeship programme, and excellent career progression within a leading independent contract caterer. Our vibrant work culture is complemented by benefits such as free meals on duty, a cycle-to-work scheme, and team social events, making it a rewarding place to work for those passionate about customer service and food preparation.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant in Warminster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thomas Franks Ltd. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience in fast-paced catering environments can benefit the team. Confidence is key!
✨Tip Number 3
Show off your skills! If you have any relevant qualifications, like your Level 2 food hygiene, make sure to mention them. Also, be ready to discuss how you've handled customer service situations in the past. We want to see your initiative and adaptability!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace General Assistant in Warminster
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love to see a bit of individuality, so don’t be afraid to express why you’re passionate about working in a catering environment.
Tailor Your Experience:Make sure to highlight any relevant experience you have in fast-paced catering or customer service. We want to see how your skills align with what we do at Thomas Franks Ltd, so be specific!
Keep It Clear and Concise:While we appreciate detail, clarity is key! Keep your application straightforward and to the point, ensuring it’s easy for us to read and understand your qualifications and enthusiasm.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Thomas Franks Ltd
✨Know Your Stuff
Familiarise yourself with Thomas Franks Ltd and their commitment to fresh food catering. Understand their values around excellence and service, so you can show how your experience aligns with their mission during the interview.
✨Show Off Your Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've successfully worked in a team before. Highlight your listening skills and adaptability, as these will demonstrate that you're a reliable team player.
✨Prepare for Practical Questions
Expect questions about food hygiene and safety practices. Brush up on your Level 2 food hygiene knowledge and be prepared to discuss how you would handle specific scenarios related to customer service and food preparation.
✨Dress to Impress
Impeccable personal presentation is crucial in this role. Make sure you dress smartly for the interview, reflecting the standards expected at Thomas Franks Ltd. This shows that you take the opportunity seriously and understand the importance of presentation in the catering industry.
