At a Glance
- Tasks: Support the team in serving customers and maintaining a clean, efficient environment.
- Company: Join Thomas Franks, a passionate catering business focused on excellence and individuality.
- Benefits: Enjoy free meals, discounts, training opportunities, and excellent career progression.
- Why this job: Be part of a vibrant team making a difference in students' daily lives.
- Qualifications: Experience in catering preferred; food hygiene certificate is a plus.
- Other info: Flexible hours with potential for overtime and a fun work culture.
The predicted salary is between 10 - 15 £ per hour.
An exceptional Co-Ed Prep School in the heart of Tonbridge catering for boys and girls aged 3 to 13, feeding just over 300 students and teachers daily. We offer a core feeding of lunch with a fair amount of hospitality. This is a term time contract operating Monday to Friday. Additional benefits include free parking onsite.
We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Tonbridge. You will ideally have previous experience of working within a fast-paced catering environment. You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers. You will be required for some overtime outside of school hours.
Key responsibilities:
- Support the team with serving customers, replenishing stocks, and cleaning.
- Prepare all service areas for the day's business relating to that meal service.
- Prepare, set-up, serve, clear, clean, and store away any food, beverage or equipment required for special functions.
- Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
- Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
- Empty, remove and store rubbish/recycle rubbish in the correct place.
- Be prepared to occasionally work evenings and/or weekends for functions and school events.
- Ensure company food standards are adhered to and wastage controlled.
- Ensure all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
You will have the following skills:
- Team working abilities.
- Listening skills.
- The ability to work on own initiative.
- Impeccable personal presentation, hygiene, and behaviour towards others.
- Food hygiene certificate preferred.
- The ability to be adaptable and flexible as necessary.
- Reliable, honest, and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
Knowledge/competencies:
- Hold a level 2 food hygiene qualification.
- Ability to demonstrate reasonable/good understanding and use of verbal English.
- Ability to demonstrate reasonable/good standard of written English and reading skills.
- Similar experience in a customer and/or food preparation environment is preferred.
Benefits:
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty.
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity, and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About us: Thomas Franks is a founder-led, fresh food catering business with a focus on excellence and service delivered with individuality, passion, and style. We are unique in every approach and our clients and our people are paramount to our daily success.
Disclaimer: All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school, please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.
Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion. We would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
General Assistant in Tonbridge employer: Thomas Franks Ltd.
Contact Detail:
Thomas Franks Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Tonbridge
✨Tip Number 1
Get to know the school! Research the values and mission of the Co-Ed Prep School in Tonbridge. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at local events. They can provide insider tips about the application process and what it’s really like to work there.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and food hygiene. Role-play with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace General Assistant in Tonbridge
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let us know why you love working in a catering environment. Share any experiences that highlight your enthusiasm for food and customer service – it really helps us see your personality shine through!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience, especially in fast-paced settings, and mention any food hygiene qualifications you have. We want to see how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This shows us that you can communicate effectively, which is super important in our busy environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Thomas Franks Ltd.
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a General Assistant. Familiarise yourself with tasks like serving customers, food preparation, and maintaining hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Team Spirit
Since teamwork is crucial in this position, be ready to share examples of how you've successfully worked in a team before. Highlight your listening skills and adaptability, as these are key traits for a fast-paced catering environment.
✨Demonstrate Your Customer Service Skills
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer or handled a difficult situation. This will showcase your reliability and open, attentive approach to service.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.