Thomas Franks - Hospitality Assistant
Thomas Franks - Hospitality Assistant

Thomas Franks - Hospitality Assistant

City of Westminster Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our hospitality team, serving delicious food and ensuring top-notch customer service.
  • Company: Thomas Franks, a leading fresh food catering business with a passion for excellence.
  • Benefits: Enjoy free meals, discounts, and excellent career progression opportunities.
  • Why this job: Be part of a vibrant team in a fast-paced environment, making customers happy every day.
  • Qualifications: Previous hospitality experience and a love for great food and teamwork.
  • Other info: Diversity is key; we welcome applicants from all backgrounds to join our inclusive culture.

The predicted salary is between 20000 - 30000 £ per year.

Overview

One of the world\’s largest law firms with their UK HQ in London. Catering for around 700 people daily. We offer a core feeding of Breakfast & lunch in the restaurant along with lots of high-end, frequent hospitality. This role is Monday to Friday and the location benefits from great transport links.

Thomas Franks is a founder-led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success. All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

Responsibilities

  • To work at the hospitality operation in question.
  • Ensuring company food standards are adhered to and wastage controlled.
  • Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
  • To support the team with serving customers, replenishing stocks, making hot drinks, clearing down (Barista skills essential).

Qualifications / Requirements

  • You will ideally have previous experience of working within a fast-paced catering environment as a hospitality assistant or supervisor.
  • You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.
  • Excellent customer service skills.
  • Hospitality experience required.
  • An all-round team player.
  • Organised with attention to detail.
  • Knowledge / competencies:
    • Ability to demonstrate reasonable / good understanding and use of verbal English.
    • Ability to demonstrate reasonable / good standard of written English and reading skills.
    • Similar experience of customer and / or food preparation environment is preferred.
  • Right to Work in the UK is required to be considered for this role.

Benefits

  • Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
  • Free meals on duty.
  • Volunteers leave – up to one day per year.
  • Enhanced maternity, paternity and adoptive leave.
  • Cycle to work scheme.
  • Recommend a friend bonus.
  • Unrivalled individual training and development.
  • Well established apprenticeship programme.
  • Team & company social events.
  • Employee assistance programme.
  • Workplace pension.
  • Excellent career progression within a leading independent contract caterer.

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Thomas Franks - Hospitality Assistant employer: Thomas Franks Ltd

Thomas Franks is an exceptional employer, offering a vibrant work culture that prioritises individuality and passion in service. With a focus on employee growth through unrivalled training opportunities and a well-established apprenticeship programme, staff can thrive in their careers while enjoying benefits like free meals on duty and a cycle to work scheme. Located in London with excellent transport links, this role provides a unique chance to be part of a dynamic team dedicated to delivering high-quality hospitality in a fast-paced environment.
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Contact Detail:

Thomas Franks Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Thomas Franks - Hospitality Assistant

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Hospitality Assistant role.

✨Tip Number 2

Show off your skills! If you’ve got barista experience or any other relevant skills, don’t be shy about it. Bring it up in conversations or during interviews to highlight what you can bring to the team at Thomas Franks.

✨Tip Number 3

Be prepared for the interview! Research Thomas Franks and their approach to food and service. Knowing their values will help you connect better during the interview and show that you’re genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to apply directly. Don’t miss out on this opportunity!

We think you need these skills to ace Thomas Franks - Hospitality Assistant

Customer Service Skills
Food Hygiene Knowledge
Health & Safety Compliance
Barista Skills
Attention to Detail
Teamwork
Organisational Skills
Verbal English Proficiency
Written English Proficiency
Experience in Fast-Paced Catering Environment
Food Preparation Knowledge

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely enjoy working in a fast-paced catering environment.

Highlight Relevant Experience: Make sure to mention any previous roles you've had in hospitality or catering. We’re keen on seeing how your past experiences can contribute to our team, so don’t hold back on the details!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and make sure your written English is up to scratch. We appreciate well-structured applications that are easy to read.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Thomas Franks Ltd

✨Know Your Stuff

Before the interview, make sure you understand Thomas Franks' values and what they stand for. Familiarise yourself with their focus on fresh food and excellent service. This will help you align your answers with their ethos and show that you're genuinely interested in the role.

✨Show Off Your Skills

Since barista skills are essential, be ready to discuss any relevant experience you have. If you've worked in a fast-paced catering environment before, share specific examples of how you handled busy periods or customer requests. This will demonstrate your ability to thrive under pressure.

✨Customer Service is Key

Highlight your customer service skills during the interview. Think of a time when you went above and beyond for a customer or resolved a tricky situation. This will showcase your commitment to providing excellent service, which is crucial for a hospitality assistant.

✨Be Yourself

Thomas Franks values individuality, so don’t be afraid to let your personality shine through. Be authentic and express your passion for food and hospitality. This will help you connect with the interviewers and show that you’d be a great fit for their team.

Thomas Franks - Hospitality Assistant
Thomas Franks Ltd

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