Thomas Franks - General Assistant | Term Time Only | Mon- Fri | 11am - 3pm
Thomas Franks - General Assistant | Term Time Only | Mon- Fri | 11am - 3pm

Thomas Franks - General Assistant | Term Time Only | Mon- Fri | 11am - 3pm

Wilmslow Full-Time No home office possible
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At a Glance

  • Tasks: Support the team in serving customers and maintaining a clean, efficient service area.
  • Company: Join a unique, founder-led catering business focused on excellence and individuality.
  • Benefits: Enjoy free meals, discounts, and excellent career progression opportunities.
  • Why this job: Make a real impact in a vibrant school environment while developing your skills.
  • Qualifications: Team player with good communication skills and a Level 2 food hygiene qualification.
  • Other info: Flexible hours, term-time only, with social events and a supportive team culture.

An independent day school for girls in Alderley Edge, Cheshire. The school caters for pupils aged 3 to 18. Catering for a total of 495 students and teachers daily. We offer a core feeding of morning break and lunch with some hospitality. This is a term‑time only contract working 43 weeks a year and operates Monday to Friday. Additional benefit to this location is free parking on site.

Thomas Franks Ltd is a founder‑led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Responsibilities

  • Support the team with serving customers, replenishing stocks, cleaning.
  • Prepare all service areas for the day’s business relating to that meal service.
  • Prepare, set‑up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
  • Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
  • Restock and replenish stocks and consumables as required during service periods, pre‑empt customer needs and achieve optimum customer service delivery.
  • Empty, remove and store rubbish / recycle rubbish in the correct place.
  • Be prepared to occasionally work evening and/or weekend for functions and school events.
  • Ensuring company food standards are adhered to and wastage controlled.
  • Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

Qualifications

  • Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, food hygiene certificate preferred.
  • Ability to be adaptable and be flexible as necessary. Reliable, honest and able to demonstrate an open attentive approach to customer service.
  • Willingness to learn new skills and take some responsibility.
  • Ability to manage some moderately heavy lifting, carrying, and pushing.
  • Hold a Level 2 food hygiene qualification.
  • Ability to demonstrate reasonable / good understanding and use of verbal English.
  • Ability to demonstrate reasonable / good standard of written English and reading skills.
  • Similar experience of customer and/or food preparation environment is preferred.

Benefits

  • Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
  • Free meals on duty.
  • Volunteers leave – up to one day per year.
  • Enhanced maternity, paternity and adoptive leave.
  • Cycle to work scheme.
  • Recommend a friend bonus.
  • Unrivalled individual training and development.
  • Well established apprenticeship programme.
  • Team & company social events.
  • Employee assistance programme.
  • Workplace pension.
  • Excellent career progression within a leading independent contract caterer.

Application requirements

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants\’ suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind‑over must be declared.

Diversity and Inclusion at Thomas Franks – we actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under‑represented, because we believe greater diversity leads to exceptional results and provides a better working life.

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Thomas Franks - General Assistant | Term Time Only | Mon- Fri | 11am - 3pm employer: Thomas Franks Ltd

Thomas Franks Ltd is an exceptional employer, offering a supportive work environment in the heart of Alderley Edge, Cheshire. With a focus on individual growth and development, employees benefit from unrivalled training opportunities, enhanced leave policies, and a vibrant team culture that values diversity and inclusion. Enjoy free meals on duty, a cycle to work scheme, and the convenience of free on-site parking while contributing to a passionate catering service dedicated to excellence.
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Contact Detail:

Thomas Franks Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Thomas Franks - General Assistant | Term Time Only | Mon- Fri | 11am - 3pm

✨Tip Number 1

Get to know the school and its values! Research Thomas Franks and understand their focus on fresh food and excellent service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn or at local events. They can provide insider tips about the application process and what it’s really like to work there, which can give you an edge.

✨Tip Number 3

Prepare for the interview by practising common questions related to customer service and food hygiene. Think about examples from your past experiences that demonstrate your skills and adaptability, as these are key for the General Assistant role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Thomas Franks - General Assistant | Term Time Only | Mon- Fri | 11am - 3pm

Team Working Abilities
Listening Skills
Initiative
Impeccable Personal Presentation
Food Hygiene Certificate
Adaptability
Reliability
Customer Service Skills
Heavy Lifting and Carrying
Verbal English Proficiency
Written English Proficiency
Experience in Customer Service or Food Preparation

Some tips for your application 🫡

Show Your Passion for Food: When you're writing your application, let us know why you love food and customer service! Share any experiences you've had in similar roles or how you enjoy working in a team. We want to see that spark of enthusiasm!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that highlights your skills and experience without unnecessary fluff.

Tailor Your Application: Make sure to customise your application for this role. Highlight relevant experiences that match the job description, like your ability to work in a fast-paced environment or your food hygiene knowledge. Show us you understand what we’re looking for!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Thomas Franks Ltd

✨Know the Company

Before your interview, take some time to research Thomas Franks Ltd. Understand their values, mission, and what makes them unique in the catering industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your Team Spirit

As a General Assistant, teamwork is crucial. Be prepared to share examples of how you've successfully worked in a team before. Highlight your listening skills and adaptability, as these are key traits they’re looking for in a candidate.

✨Demonstrate Your Customer Service Skills

Customer service is at the heart of this role. Think of specific instances where you’ve gone above and beyond for a customer or resolved a difficult situation. This will illustrate your commitment to providing excellent service, which aligns with the company’s focus on individuality and passion.

✨Prepare for Practical Questions

Expect questions related to food hygiene and safety practices, as well as scenarios involving heavy lifting or cleaning. Brush up on your knowledge of food hygiene standards and be ready to discuss how you would handle various situations in the kitchen or dining area.

Thomas Franks - General Assistant | Term Time Only | Mon- Fri | 11am - 3pm
Thomas Franks Ltd

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