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- Tasks: Support the team in serving customers and maintaining a clean, efficient catering environment.
- Company: Join Thomas Franks, a fresh food catering business with a passion for excellence.
- Benefits: Enjoy free meals, discounts, training opportunities, and excellent career progression.
- Why this job: Be part of a vibrant team making a difference in students' daily lives.
- Qualifications: Experience in catering preferred; must have a Level 2 food hygiene qualification.
- Other info: Flexible hours with opportunities for social events and personal development.
General Assistant Guildford Contract: , Casual
Salary: 12.50
Hours: per week
Overview
A private day school for girls in Guildford for students aged between ages 4 to 18 years. Catering for about 1100 students and teachers daily. We offer a core feeding of AM snack, Lunch, PM snack and match teas with some fabulous hospitality. This location benefits from great transport links.
We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Guildford.
You will ideally have previous experience of working within a fast-paced catering environment. You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.
Responsibilities
- To support the team with serving customers, replenishing stocks, cleaning.
- Prepare all service areas for the days business relating to that meal service.
- Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
- Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
- Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
- Empty, remove and store rubbish / recycle rubbish in the correct place.
- Be prepared to occasionally work evening and/or weekend for functions and school events.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
Skills & Knowledge
- Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, food hygiene certificate preferred.
- Ability to be adaptable and flexible as necessary. Reliable, honest and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
Qualifications
- Hold a level 2 food Hygiene qualification.
- Ability to demonstrate reasonable/good understanding and use of verbal English.
- Ability to demonstrate reasonable/good standard of written English and reading skills.
- Similar experience of customer and/or food preparation environment is preferred.
Benefits
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About us
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
Disclaimer
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants\\\’ suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.
Diversity and Inclusion
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
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Thomas Franks - General Assistant employer: Thomas Franks Ltd
Contact Detail:
Thomas Franks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Thomas Franks - General Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thomas Franks. Understand their values and what makes them unique in the catering world. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since you'll be working directly with students and staff, think about how you can provide top-notch service. Maybe role-play with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Be ready to showcase your teamwork abilities! During the interview, share examples of how you've worked well in a team before. Highlight your adaptability and willingness to pitch in wherever needed—this is key in a fast-paced environment like catering.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Thomas Franks family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Thomas Franks - General Assistant
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and catering shine through! We want to see that you’re excited about working in a fast-paced environment and serving our wonderful customers.
Highlight Relevant Experience: Make sure to mention any previous experience you have in catering or customer service. We’re looking for team players who can jump right in, so share those stories that show how you’ve thrived in similar roles!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and make sure your written English is up to scratch. We appreciate good communication skills, so show us what you've got!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Thomas Franks.
How to prepare for a job interview at Thomas Franks Ltd
✨Know Your Stuff
Familiarise yourself with the role of a General Assistant and the specific responsibilities mentioned in the job description. Brush up on your food hygiene knowledge and be ready to discuss how you can contribute to maintaining high standards in a fast-paced catering environment.
✨Show Your Team Spirit
Since teamwork is crucial in this role, think of examples from your past experiences where you worked effectively as part of a team. Be prepared to share how you can support your colleagues and enhance customer service during busy periods.
✨Demonstrate Flexibility
The job requires adaptability, so come prepared to discuss how you've handled changes or unexpected situations in previous roles. Highlight your willingness to work evenings or weekends when needed, showing that you're committed to the team's success.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the company culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
