At a Glance
- Tasks: Serve meals, set up dining areas, and maintain kitchen hygiene.
- Company: Join Thomas Franks, a fresh food catering business focused on excellence and individuality.
- Benefits: Enjoy free meals, discounts, enhanced leave, and excellent career progression.
- Other info: Term-time only contract with free parking and a commitment to diversity and inclusion.
- Why this job: Be part of a friendly team in a vibrant school environment with opportunities to learn and grow.
- Qualifications: Previous catering experience preferred; must be reliable, adaptable, and customer-focused.
The predicted salary is between 20000 - 28000 £ per year.
A preparatory day and boarding school in Andover, Hampshire for children aged 3 to 13 years, catering for 600 students and teachers daily. We offer a core feeding of breakfast, lunch and supper with a good amount of hospitality through the year. This is a 7-day operation so working pattern is 5 days out of 7. This is a term-time only contract working 42 weeks a year. Additional benefit to this location is free parking on site.
Role requirements (Task & Responsibilities):
- Serve clients during breakfast, lunch or dinner service.
- Help setting up the dining room for service.
- Prepare food for service, following good hygiene and safety practices and to the standard specified.
- Ensure the kitchen is left clean and tidy to the required standard of the Chef Manager or to the hygiene standards set by the company / Client.
- Clear, clean and store away any food, beverage or equipment required for special functions.
- Restock and replenish stocks and consumables as required during service periods, to achieve optimum customer service delivery.
- Operate cleaning, dishwashing equipment. Properly clean and store equipment, service, preparation and storage areas.
- Complete all / any necessary cleaning/hygiene duties.
- Interact and acknowledge all customers and client staff.
General Responsibilities:
- Ensure that all policies and procedural requirements of both legislation and company are adhered to in order to always promote a professional and flexible approach.
- Ensure that the correct uniform is always worn neatly and cleanly.
- Ensure all necessary checks are carried out in the service and associated areas for food temperatures.
- Carry out all reasonable requests of the management.
- Be conscientious with regard to Health & Safety and report any hazards to the manager.
Key personal skills and attributes:
- Previous experience of working within a catering environment.
- Previous experience of serving customers within a catering establishment.
- Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
- The ability to be adaptable and be flexible as necessary.
- Reliable, honest and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
Knowledge / competencies:
- Ability to demonstrate reasonable / good understanding and use of verbal English.
- Ability to demonstrate reasonable / good standard of written English and reading skills.
- Similar experience of customer and / or food preparation environment is preferred.
Benefits:
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty.
- Volunteers leave - up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About us:
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
Disclaimer: All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.
Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
Thomas Franks - Catering Assistant in Andover employer: Thomas Franks Ltd
Thomas Franks is an exceptional employer, offering a supportive and friendly work environment for Catering Assistants in Andover. With benefits such as free meals on duty, a cycle to work scheme, and unrivalled training opportunities, employees can thrive both personally and professionally. The company's commitment to diversity and inclusion, along with excellent career progression within the independent catering sector, makes it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Thomas Franks - Catering Assistant in Andover
✨Tip Number 1
Familiarise yourself with the specific requirements of the role. Since this position involves serving food and maintaining hygiene standards, understanding food safety practices and customer service expectations will give you an edge during the interview.
✨Tip Number 2
Showcase your teamwork skills. As a Catering Assistant, you'll be working closely with others, so be prepared to discuss examples of how you've successfully collaborated in previous roles or experiences.
✨Tip Number 3
Demonstrate your adaptability. The job requires flexibility in working hours and tasks, so think of instances where you've had to adjust quickly to changing situations and how you handled them.
✨Tip Number 4
Research Thomas Franks and their values. Understanding their commitment to fresh food and excellent service can help you align your answers with their company culture during the interview process.
We think you need these skills to ace Thomas Franks - Catering Assistant in Andover
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in catering or customer service. Emphasise any previous roles where you served food, prepared meals, or worked in a team environment.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for catering and your ability to work in a fast-paced environment. Mention specific skills that align with the job description, such as food hygiene knowledge and customer service experience.
Highlight Key Skills:In your application, focus on key personal skills mentioned in the job description, like teamwork, reliability, and adaptability. Provide examples of how you've demonstrated these skills in past roles.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Thomas Franks Ltd
✨Show Your Passion for Catering
Make sure to express your enthusiasm for working in a catering environment. Talk about any previous experiences you have had, and how they have shaped your love for food service and customer interaction.
✨Demonstrate Your Teamwork Skills
Since this role requires working closely with others, be prepared to discuss examples of how you've successfully collaborated with a team in the past. Highlight your ability to listen and adapt to different situations.
✨Emphasise Hygiene and Safety Practices
Given the importance of hygiene in catering, be ready to talk about your understanding of food safety standards. Mention any relevant certifications you hold, like a Food Hygiene Certificate, and how you apply these practices in your work.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the position and the company. Ask about the team dynamics, training opportunities, or how they ensure high standards of service. This demonstrates your proactive approach and eagerness to learn.
