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- Tasks: Lead a vibrant team in delivering exceptional catering services to students and staff.
- Company: Join Thomas Franks, a unique catering business focused on excellence and individuality.
- Benefits: Enjoy free meals, discounts, enhanced leave, and excellent career progression.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in catering management and a passion for food and customer service.
- Other info: Be part of a diverse team with a commitment to growth and inclusion.
The predicted salary is between 58000 - 58000 £ per year.
A co-educational private day senior school in Solihull, West Midlands, catering for 1200 students and teachers daily. We offer a core feeding of morning break, lunch and sixth form cafe with lots of hospitality. This is a 52 week role operating Monday to Friday, working closely with an outstanding Executive Chef and team. Additional benefit to this location is free parking on site.
We are looking for a talented General Manager to lead the team at one of our fantastic locations in Solihull. You will have previous experience of working as a General Manager at a B&I Head Office contract or Independent school. The ideal candidate will need to be quirky, trendy and have a really bubbly friendly personality.
Key responsibilities:- To manage a team providing breakfast, lunch, retail, grab & go & hospitality.
- To ensure company bookwork is completed accurately and on time.
- To develop each area of the catering offer in line with client expectations/budgetary constraints and agreed offer development plans.
- To be responsible for the day-to-day operations of all catering facilities throughout the year working in line with the requirements of the business.
- To provide excellent food and customer service and respond quickly and proactively to customers' needs.
- To develop the food offer in line with current market trends and to the standards outlined in the Thomas Franks company values.
- To ensure age appropriate food is available in all locations throughout the dining period ensuring all special dietary requirements of pupils are adhered to at all times.
- To hold regular team meetings.
- To train and develop the team.
- To prepare month end accounts and reports for our client.
- To complete monthly audits.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
- A genuine interest in food & excellent customer service skills.
- Excellent client relationship skills.
- An all-round team player and leader.
- An organised Manager with attention to detail.
- Sound financial understanding.
- Multi Location Management - a current group manager.
- Experience within high end B&I or independent education contract catering (if you have hotel experience as well then that's even better!).
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty.
- Volunteers leave - up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Excellent career progression within a leading independent contract caterer.
About us: Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
Disclaimer: All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.
Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
General Manager in Solihull employer: Thomas Franks Ltd
Contact Detail:
Thomas Franks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Solihull
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and catering sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your bubbly and friendly side shine through. They’re looking for someone who fits their vibe, so be yourself!
✨Tip Number 3
Prepare for interviews by researching the latest trends in food and hospitality. Being able to discuss current market trends will show that you’re not just a manager, but a passionate leader ready to innovate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace General Manager in Solihull
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your quirky and bubbly personality. Don’t be afraid to let your character shine through in your cover letter and CV.
Tailor Your Application: Take a moment to customise your application for this role. Highlight your experience in managing teams and delivering excellent customer service, especially in catering or education settings. We love it when candidates connect their skills to our needs!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your CV and cover letter well. This helps us quickly see how you fit the bill for the General Manager position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Thomas Franks Ltd
✨Know Your Catering Stuff
Make sure you brush up on your knowledge of catering operations, especially in a school environment. Understand the importance of food hygiene, customer service, and dietary requirements. Being able to discuss current market trends in food will show that you're not just a manager, but a passionate leader.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience in training and developing staff, as well as how you've handled team meetings. This role requires a bubbly personality, so let your enthusiasm shine through when discussing your leadership style!
✨Get Familiar with Financials
Since you'll be responsible for month-end accounts and reports, make sure you can talk about your financial understanding confidently. Brush up on budgeting and cost control strategies, and be ready to explain how you've managed finances in previous roles.
✨Be Ready for Scenario Questions
Think about potential challenges you might face in this role, like managing multiple locations or responding to customer feedback. Prepare to discuss how you'd handle these situations, showcasing your problem-solving skills and ability to adapt to changing circumstances.