At a Glance
- Tasks: Support the team in serving customers and maintaining a clean, efficient environment.
- Company: Join Thomas Franks, a fresh food catering business with a passion for excellence.
- Benefits: Enjoy free meals, discounts, and excellent career progression opportunities.
- Other info: Flexible working hours with opportunities for training and development.
- Why this job: Be part of a dynamic team that values individuality and service.
- Qualifications: Experience in fast-paced catering and a passion for customer service.
The predicted salary is between 19166 - 19166 £ per year.
A fantastic B&I location in Rugby for a leading soft drink company, catering for 300 at this location. We have a breakfast and lunch offering here with some hospitality. This is a 7 days a week, 24 hour operation, so the working pattern will be 5 days over 7. Additional benefit of this location is free parking.
We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Rugby. You will ideally have previous experience of working within a fast-paced catering environment. You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.
Key responsibilities:- To support the team with serving customers, replenishing stocks, cleaning.
- Prepare all service areas for the day's business relating to that meal service.
- Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
- Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
- Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
- Empty, remove and store rubbish/recycle rubbish in the correct place.
- Be prepared to occasionally work evening and/or weekend for functions and school events.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
- Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
- The ability to be adaptable and flexible as necessary.
- Reliable, honest and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
- Ability to demonstrate reasonable/good understanding and use of verbal English.
- Ability to demonstrate reasonable/good standard of written English and reading skills.
- Similar experience of customer and/or food preparation environment is preferred.
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty.
- Volunteers leave - up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Excellent career progression within a leading independent contract caterer.
About us: Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
General Assistant in Rugby employer: Thomas Franks Ltd
At Thomas Franks, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Rugby that values individuality and teamwork. With benefits such as free meals on duty, a cycle to work scheme, and unrivalled training opportunities, we are committed to fostering employee growth and satisfaction. Join us in a dynamic environment where your contributions are recognised, and enjoy the perks of working for a leading independent contract caterer dedicated to excellence in service.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant in Rugby
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Thomas Franks Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Thomas Franks Ltd
Don't be shy about reaching out to Thomas Franks Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Assistant in Rugby
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Thomas Franks Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Thomas Franks Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
