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- Tasks: Support the team in serving food, cleaning, and preparing for meal services.
- Company: Join Thomas Franks, a fresh food catering business with a passion for excellence.
- Benefits: Enjoy free meals, discounts, training opportunities, and excellent career progression.
- Why this job: Be part of a fun team making a difference in children's lives through food.
- Qualifications: Experience in catering preferred; must be reliable, adaptable, and customer-focused.
- Other info: Term-time only role with social events and a commitment to diversity and inclusion.
The predicted salary is between 1200 - 1600 £ per month.
An independent primary school for children aged 4 - 11 years old, located in Shenley, Hertfordshire. Catering for 450 students and teachers daily. We offer a core feeding of morning and afternoon snacks and lunch with a small hospitality offering. This is a term-time only contract working 38 weeks a year and operates Monday to Friday. Additional benefit to this location is free on site parking.
We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Radlett. You will ideally have previous experience of working within a fast-paced catering environment. You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.
Key responsibilities:- To support the team with serving customers, replenishing stocks, cleaning.
- Prepare all service areas for the day's business relating to that meal service.
- Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
- Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
- Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
- Empty, remove and store rubbish/recycle rubbish in the correct place.
- Be prepared to occasionally work evening and/or weekend for functions and school events.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
- Team working abilities.
- Listening skills.
- The ability to work on own initiative.
- Impeccable personal presentation, hygiene and behaviour to others.
- Food hygiene certificate preferred.
- The ability to be adaptable and be flexible as necessary.
- Reliable, Honest and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
- Ability to demonstrate reasonable/good understanding and use of verbal English.
- Ability to demonstrate reasonable/good standard of written English and reading skills.
- Similar experience of customer and/or food preparation environment is preferred.
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty.
- Volunteers leave - up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Excellent career progression within a leading independent contract caterer.
About us: Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
General Assistant in Radlett employer: Thomas Franks Ltd.
Contact Detail:
Thomas Franks Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Radlett
✨Tip Number 1
Get to know the school and its values! Research Thomas Franks and understand their focus on fresh food and excellent service. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving students and teachers, think about how you can create a positive experience for them. Role-play scenarios with friends or family to boost your confidence and prepare for real-life interactions.
✨Tip Number 3
Be ready to showcase your teamwork abilities! During interviews, share examples of how you've worked well in a team before. Highlight your adaptability and willingness to pitch in wherever needed, as this is key in a fast-paced catering environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at Thomas Franks. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace General Assistant in Radlett
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know how much you love food and working in a catering environment. Share any experiences you've had that highlight your enthusiasm for serving customers and preparing meals.
Highlight Teamwork Skills: We’re all about teamwork here at StudySmarter, so make sure to mention any past experiences where you’ve worked well with others. Whether it’s in a kitchen or another fast-paced setting, we want to see how you contribute to a great team dynamic.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at Thomas Franks Ltd.
✨Know Your Stuff
Before the interview, brush up on your knowledge of food hygiene and safety practices. Familiarise yourself with the specific responsibilities of a General Assistant in a catering environment, as this will show that you're serious about the role and understand what’s expected.
✨Show Your Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've successfully worked in a team before. Highlight your listening skills and adaptability, as these are crucial for supporting your colleagues and ensuring smooth service.
✨Customer Service Focus
Prepare to discuss your approach to customer service. Think of instances where you went above and beyond to meet a customer's needs. This will demonstrate your commitment to providing excellent service, which is a big part of the job.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you would handle a busy service period or deal with a customer complaint. Practising your responses can help you feel more confident and articulate during the interview.
