At a Glance
- Tasks: Support the team in serving customers and maintaining a clean, welcoming environment.
- Company: Join a passionate charity that trains dogs to assist the deaf.
- Benefits: Enjoy free meals, discounts, and excellent training opportunities.
- Why this job: Make a difference while working in a fun, fast-paced café setting.
- Qualifications: Experience in catering preferred; must be reliable and customer-focused.
- Other info: Flexible hours with great career progression in a supportive team.
The predicted salary is between 11 - 16 £ per hour.
A UK charity which trains dogs to alert deaf people to a variety of sounds in Princes Risborough. This location caters from breakfast and lunch through the on-site café and also provides hospitality along with external events. This location operates 7 days a week so working patterns tend to be 5 over 7 days.
We have a fantastic opportunity for you as Casual General Assistant to join one of our fantastic locations in Princes Risborough. You will ideally have previous experience of working within a fast-paced catering environment. You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.
Key responsibilities:- To support the team with serving customers, replenishing stocks, cleaning.
- Prepare all service areas for the day's business relating to that meal service.
- Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
- Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
- Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
- Empty, remove and store rubbish/recycle rubbish in the correct place.
- Be prepared to occasionally work evening and/or weekend for functions and school events.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
- Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
- The ability to be adaptable and be flexible as necessary.
- Reliable, Honest and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
- Ability to demonstrate reasonable/good understanding and use of verbal English.
- Ability to demonstrate reasonable/good standard of written English and reading skills.
- Similar experience of customer and/or food preparation environment is preferred.
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc)
- Free meals on duty
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and a better working life.
Casual General Assistant in Princes Risborough employer: Thomas Franks Ltd.
Contact Detail:
Thomas Franks Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual General Assistant in Princes Risborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thomas Franks. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving customers, think of examples from your past experiences where you've gone above and beyond. Be ready to share these stories during your chat with us.
✨Tip Number 3
Be flexible and adaptable! We love team players who can roll with the punches. Highlight your ability to handle different tasks and work under pressure. It’s all about showing that you can thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Casual General Assistant in Princes Risborough
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know why you love food and customer service! Share any experiences you've had in catering or hospitality that highlight your enthusiasm. We want to see that you're as fanatical about food as we are!
Highlight Your Team Spirit: We’re all about teamwork here at StudySmarter, so make sure to mention any past experiences where you’ve worked well with others. Whether it’s in a fast-paced environment or during events, show us how you contribute to a great team dynamic.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our fantastic team!
How to prepare for a job interview at Thomas Franks Ltd.
✨Know the Company
Before your interview, take some time to research the charity and its mission. Understanding their focus on training dogs to assist deaf individuals will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Experience
Be ready to discuss your previous experience in fast-paced catering environments. Prepare specific examples of how you've handled busy service periods, managed customer interactions, and maintained hygiene standards to demonstrate your suitability for the Casual General Assistant role.
✨Emphasise Teamwork
Since this role involves working closely with a team, highlight your teamwork skills during the interview. Share instances where you've collaborated effectively with colleagues to achieve common goals, especially in a catering or hospitality setting.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they ensure high food standards. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.