Personal Assistant - FTC 6 months

Contract: Full Time, Permanent

Salary: £35,000 per annum FTE

Hours: 40 per week

Our head offices are based in the beautiful village of Hook Norton near Banbury. Here you will find our teams of finance, HR, purchasing, marketing & creative that support all of our locations across the Thomas Franks family. There is ample parking space available when visiting.

We’re seeking an exceptional PA to support our CEO during a period of maternity leave for 6 months. This is a fantastic opportunity to step into a central role within a busy and vibrant organisation. You’ll act as a trusted point of contact, coordinating meetings, preparing documents, and ensuring the CEO’s schedule runs seamlessly. The role offers flexibility, with the opportunity to work from home while remaining closely connected to the team.

If you thrive in a fast-paced environment and enjoy working at the heart of an energetic organisation, we’d love to hear from you.

• Efficiently manage the CEO's schedule, encompassing agendas, correspondence, calls, and client liaison
• Calendar management and scheduling coordination
• Provision of comprehensive administrative support, including note-taking, document/spreadsheet creation, and email management
• Attend meetings and oversee action item follow-ups
• Co-ordinate travel, visas and accommodation through our nominated suppliers for CEO and occasionally travelling with the CEO to take notes or dictation at meetings or to provide general assistance during presentations
• Track and collate expenses in our Expense management System
• Liaise with both internal and external stakeholders at all levels
• Handle social media for CEO
• Handle personal information confidentially and show ethical and social responsibilities
• Produce documents, briefing papers, reports and PowerPoint presentations
• Organising and attending meetings and ensuring the manager is well prepared for meetings
• Demonstrate flexibility and adaptability when dealing with clients and colleagues' needs and the changing demand and priorities of the business
• Carry out ad-hoc duties when required
• Share our core principles: Charity, Food, People, Creativity & Finance

• Ensure attendance to all Senior meetings as required
• Ensure that all policies and procedural requirements of both legislation and company are adhered to in order to promote a professional and flexible approach at all times
• To ensure personal presentation is of the highest standard at all times
• Carry out all reasonable requests of the management
• Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation
• The ability to be adaptable and be flexible as necessary
• Reliable, honest and able to demonstrate an open attentive approach to customer service, quality and partnership
• Willingness to learn new skills and take some responsibility
• Excellent organisational and time management skills
• Strong communication skills, both verbal and written
• Proficiency in Microsoft Office suite, particularly Outlook, Excel and PowerPoint
• Ability to handle confidential information with discretion
• Work well under pressure
• Be very organised and can multitask
• Be passionate about exceeding expectations
• Ability to demonstrate reasonable/good understanding and use of verbal English
• Ability to demonstrate reasonable/good standard of written English and reading skills
• Similar experience of customer and/or food preparation environment is preferred

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc)
• Volunteers leave - up to one day per year
• Enhanced maternity, paternity and adoptive leave
• Cycle to work scheme
• Recommend a friend bonus
• Unrivalled individual training and development
• Well established apprenticeship programme
• Team & company social events
• Employee assistance programme
• Excellent career progression within a leading independent contract caterer

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.