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- Tasks: Support a vibrant team in serving delicious meals and ensuring a clean environment.
- Company: Join Thomas Franks, a fresh food catering business with a passion for excellence.
- Benefits: Enjoy discounts, free meals, training opportunities, and career progression.
- Why this job: Be part of a fun team making a difference in students' daily lives.
- Qualifications: Team player with a willingness to learn and a focus on customer service.
- Other info: Flexible hours, term-time only, with potential for evening and weekend work.
The predicted salary is between 10 - 15 £ per hour.
Norfolk Contract: Part Time, Permanent
Salary: 12.21
Hours: 15 per week
A co-educational independent preparatory school located in Norwich, catering for a total of 525 students and teachers daily, offering a core feeding of Morning Snacks and Lunch. There is also an element of hospitality at this location and overtime available. This is a term time only position operating Wednesday to Friday 12:00 - 17:00. This location also benefits from on site parking.
We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Norfolk. You will ideally have previous experience of working within a fast-paced catering environment. You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.
Responsibilities:- To support the team with serving customers, replenishing stocks, cleaning.
- Prepare all service areas for the day's business relating to that meal service.
- Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
- Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
- Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
- Empty, remove and store rubbish/recycle rubbish in the correct place.
- Be prepared to occasionally work evening and/or weekend for functions and school events.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
- Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
- The ability to be adaptable and be flexible as necessary.
- Reliable, honest and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
- Ability to demonstrate reasonable/good understanding and use of verbal English.
- Ability to demonstrate reasonable/good standard of written English and reading skills.
- Similar experience of customer and/or food preparation environment is preferred.
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty.
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About Us: Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
Diversity and Inclusion: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
General Assistant in Norwich employer: Thomas Franks Ltd.
Contact Detail:
Thomas Franks Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Norwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thomas Franks. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their fantastic culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving customers and working in a team, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your flexibility! The job mentions occasional evening or weekend work, so be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on extra responsibilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Thomas Franks. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace General Assistant in Norwich
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and catering shine through! We want to see that you’re excited about working in a fast-paced environment and serving customers delicious meals.
Highlight Relevant Experience: If you've worked in a similar role before, make sure to mention it! We value experience in customer service and food preparation, so share any relevant stories that showcase your skills and adaptability.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and avoid jargon. This will help us understand your qualifications and enthusiasm quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity as a General Assistant.
How to prepare for a job interview at Thomas Franks Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the role of a General Assistant in a catering environment. Familiarise yourself with food hygiene standards and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Team Spirit
Since this role involves working closely with others, be ready to discuss your teamwork skills. Think of examples from previous jobs where you collaborated effectively. Highlighting your ability to work well in a team will resonate with the interviewers.
✨Be Ready for Practical Questions
Expect questions about how you would handle specific situations, like dealing with a busy service or managing food safety. Prepare some scenarios in advance where you successfully navigated challenges in a fast-paced environment. This will demonstrate your problem-solving skills.
✨Dress the Part
Impeccable personal presentation is key in this role. Dress smartly for the interview to reflect the high standards expected in a catering environment. This shows respect for the interviewers and the company’s values, making a great first impression.
