General/Admin Assistant in Norwich

A co-educational independent preparatory school located in Norwich, catering for a total of 525 students and teachers daily, offering a core feeding of Breakfast Club, Morning Snacks and Lunch. This is a term time only location operating Monday to Friday and benefits from on-site parking.

We have a fantastic opportunity for you as General/Admin Assistant to join one of our fantastic locations in Norfolk. You will ideally have previous experience of working within a fast-paced catering environment. You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

• Support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the day's business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish/recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensure company food standards are adhered to and wastage controlled.
• Ensure all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
• Help the Chef Manager to ensure all due diligence and paperwork is up to date.

• Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and flexible as necessary.
• Reliable, honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.
• Ability to demonstrate reasonable/good understanding and use of verbal English.
• Ability to demonstrate reasonable/good standard of written English and reading skills.
• Similar experience of customer and/or food preparation environment is preferred.

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty.
• Volunteers leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed.

Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.