At a Glance
- Tasks: Lead a dynamic catering team to deliver exceptional food and service daily.
- Company: Join Thomas Franks, a fresh food catering business focused on excellence and individuality.
- Benefits: Enjoy discounts, free meals, enhanced leave, and excellent career progression.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
- Why this job: Make a real impact in a vibrant environment with a focus on quality and customer satisfaction.
- Qualifications: Proven experience in catering management and a passion for food service.
The predicted salary is between 31000 - 31000 £ per year.
Northampton Contract: Full Time, Permanent
Salary: £31,000 per annum
Hours: 35 per week
A large distribution centre for a global beverage brand based in Northampton, catering for about 100 people daily. We offer a core feeding of Breakfast and Lunch with some hospitality. This location benefits from free parking on site. This is a Monday to Friday operation. Shift timings 07:30 - 14:30.
We are looking to hire an experienced Chef Manager to join the operation at one of our prestigious locations in Northampton. This role will be working closely with the catering team, along with the operations manager to ensure that the day-to-day catering and hospitality is delivered to a high standard. You will be experienced in a similar role. Whilst ensuring all catering operations are executed well, you will also be able to manage the financial budget for the location.
Job Summary
- To lead the catering team with the day-to-day production & service of the member and staff dining facilities across the site, to liaise with the centre in the delivery of internal or external hospitality events.
- To deliver both the client agreed budget and the company annual budget.
- To develop and implement the members and staff dining and hospitality facilities across the site ensuring the quality of food and level of customer service, presentation of the dining and service areas etc. are maintained to the agreed standards.
- To prepare, comment and report upon the monthly and annual Profit & Loss Operating Statements for Thomas Franks.
- To develop each area of the catering offer in line with client expectations/budgetary constraints and agreed offer development plans.
- To be responsible for the day-to-day operations of all catering facilities throughout the year working in line with the requirements of the business.
- To assist in the process of change in the departments through setting standards and motivating staff to deliver them.
- To liaise with members and clients via customer interaction and relevant member forums to make sure their requirements are met at all times.
- To deliver the Food Services operations as directed by the Operations Manager to include members/staff dining and any internal and external hospitality.
- Create and nurture an environment that emphasises motivation, empowerment, teamwork and a passion for service.
- To provide excellent food and customer service and respond quickly and proactively to customers' needs.
- To develop the food offer in line with current market trends and to the standards outlined in the Thomas Franks company values.
- To ensure age-appropriate food is available in all locations throughout the dining period ensuring all special dietary requirements of members are adhered to at all times.
- Establish and maintain open, collaborative relationships with all departments and ensure all members of your team do the same.
- Ensure compliance with all Thomas Franks Food & Beverage policies, standards and procedures by training, supervising, follow-up and hands-on management.
- Maintain and develop service standards in all dining areas including the cleanliness and presentation of the room.
- To have full knowledge of the Clients Safeguarding, Health & Safety, Fire and Accident and reporting procedures.
- To carry out effective induction, review and development plans for staff within the areas managed and to maintain appropriate records.
- To support any rehabilitation activity as required by the centre in support of open days and centre delivery requirements.
- To undertake any reasonable duties that may be required relating to the effective operation and development of commercial areas as directed by the Operations Manager.
Essential
- Proven experience of delivering excellent food standards.
- Be a hands-on Catering Manager leading the team in food production and service.
- Proven ability to communicate with clients and deliver agreed objectives and goals.
- Competent computer skills, knowledge of computer software, internet browsers, etc.
- High level of communication, to include reading, writing, oral and listening.
- Customer and personal service skills, proven track record of customer service achievements.
- Ability to work as part of a team.
- Analytical/critical thinking, ability to gather and organise information using logical and systematic processes.
- Excellent interpersonal skills.
- Proven ability to manage a team and achieve high performance through motivation.
- Strong customer service ethos.
- Must have the flexibility to work to the needs of the business.
Knowledge / Competencies
- Ability to demonstrate a good understanding and use of verbal English.
- Ability to demonstrate a good standard of written English and reading skills.
- Similar experience of customer and/or food preparation environment is essential.
- Hold a recognised cooking qualification such as City & Guild 706/1 & 2 or equivalent.
- Hold a level 3 food Hygiene qualification.
Benefits
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty.
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About Us
Thomas Franks is a founder-led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
Chef Manager - Monday to Friday in Northampton employer: Thomas Franks Ltd
At Thomas Franks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values individuality and teamwork. Located in Northampton, our Chef Manager role provides a unique opportunity to lead a dedicated catering team while enjoying benefits such as free meals on duty, enhanced leave policies, and unrivalled training and development opportunities. Join us in delivering excellence in food service within a supportive environment that fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Chef Manager - Monday to Friday in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the catering industry, especially those who might know about openings at Thomas Franks. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your skills! If you get the chance, bring a sample of your culinary creations to an interview or networking event. Nothing speaks louder than a delicious dish that showcases your talent.
✨Tip Number 3
Be ready to talk numbers! Since managing budgets is key for this role, brush up on your financial management skills and be prepared to discuss how you've successfully managed budgets in past positions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Thomas Franks team. Don’t miss out!
We think you need these skills to ace Chef Manager - Monday to Friday in Northampton
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in catering and management. We want to see how you've led teams and delivered excellent food standards, so don’t hold back on those achievements!
Tailor Your Application:Take a moment to customise your application for this role. Use the job description as a guide and sprinkle in relevant keywords that match our expectations. It’ll show us you’re genuinely interested in joining our team.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the Chef Manager position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Thomas Franks Ltd
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the types of dishes and dietary requirements that might be expected in this role. Research current food trends and think about how you can incorporate them into your menu ideas.
✨Showcase Your Leadership Skills
As a Chef Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed your team in previous roles. Be ready to discuss your management style and how you handle challenges in a kitchen environment.
✨Understand Budget Management
Since managing the financial budget is key, brush up on your knowledge of profit and loss statements. Be prepared to discuss how you’ve successfully managed budgets in the past and any strategies you used to stay within financial constraints.
✨Engage with Customer Service Scenarios
Customer service is crucial in this role. Think of specific instances where you’ve gone above and beyond for customers or resolved complaints effectively. This will show your commitment to high standards and customer satisfaction.
