At a Glance
- Tasks: Lead a dynamic catering team, delivering high-quality food and service for a medical research company.
- Company: Join a leading independent contract caterer in a stunning Cambridge location.
- Benefits: Enjoy free meals, discounts, enhanced leave, and excellent training opportunities.
- Other info: Flexible hours with great career progression and a supportive team environment.
- Why this job: Make a real impact on dining experiences while developing your culinary leadership skills.
- Qualifications: Proven catering experience, strong communication skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
A stunning B&I location in Cambridge for a UK-based medical research company, catering for approximately 100 people daily. We offer breakfast, lunch and some high-end hospitality. The role is a Monday to Friday operation, working closely with the catering team and the operations manager to ensure that day-to-day catering and hospitality is delivered to a high standard.
You will be experienced in a similar role, managing the financial budget for the location while ensuring all catering operations are executed well.
Responsibilities:- Lead the catering team with the day-to-day production & service of the member and staff dining facilities across the site.
- Liaise with the centre in the delivery of internal or external hospitality events.
- Deliver both the client agreed budget and the company annual budget.
- Develop and implement the members and staff dining and hospitality facilities across the site, ensuring quality of food and level of customer service are maintained to agreed standards.
- Prepare, comment and report upon the monthly and annual Profit & Loss Operating Statements for Thomas Franks.
- Develop each area of the catering offer in line with client expectations/budgetary constraints and agreed offer development plans.
- Be responsible for the day-to-day operations of all catering facilities throughout the year.
- Assist in the process of change in the departments through setting standards and motivating staff.
- Liaise with members and clients via customer interaction and relevant member forums to ensure their requirements are met.
- Deliver the Food Services operations as directed by the Operations Manager.
- Create and nurture an environment that emphasises motivation, empowerment, teamwork and a passion for service.
- Provide excellent food and customer service and respond quickly and proactively to customers' needs.
- Develop the food offer in line with current market trends and to the standards outlined in the Thomas Franks company values.
- Ensure age-appropriate food is available in all locations throughout the dining period, adhering to all special dietary requirements.
- Establish and maintain open, collaborative relationships with all departments.
- Ensure compliance with all Thomas Franks Food & Beverage policies, standards and procedures.
- Maintain and develop service standards in all dining areas including cleanliness and presentation.
- Have full knowledge of the Clients Safeguarding, Health & Safety, Fire and Accident reporting procedures.
- Carry out effective induction, review and development plans for staff within the areas managed.
- Support any rehabilitation activity as required by the centre.
- Undertake any reasonable duties relating to the effective operation and development of commercial areas as directed by the Operations Manager.
- Proven experience of delivering excellent food standards.
- Hands-on Catering Manager leading the team in food production and service.
- Proven ability to communicate with clients and deliver agreed objectives and goals.
- Competent computer skills, knowledge of computer software, internet browsers, etc.
- High level of communication, including reading, writing, oral and listening.
- Customer and personal service skills, with a proven track record of customer service achievements.
- Ability to work as part of a team.
- Analytical/critical thinking skills.
- Excellent interpersonal skills.
- Proven ability to manage a team and achieve high performance through motivation.
- Strong customer service ethos.
- Flexibility to work to the needs of the business.
- Ability to demonstrate a good understanding and use of verbal English.
- Ability to demonstrate a good standard of written English and reading skills.
- Similar experience in a customer and/or food preparation environment is essential.
- Hold a recognised cooking qualification such as City & Guild 706/1 & 2 or equivalent.
- Hold a level 3 food Hygiene qualification.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Benefits:- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty.
- Volunteers leave - up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycling to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
Chef Manager in Newtown employer: Thomas Franks Ltd
Join a dynamic team at a prestigious medical research company in Cambridge, where as a Chef Manager, you will lead a passionate catering team in delivering exceptional dining experiences for approximately 100 people daily. With a strong focus on employee growth, we offer unrivalled training and development opportunities, alongside a supportive work culture that values teamwork and service excellence. Enjoy a range of benefits including free meals on duty, enhanced leave options, and a vibrant social environment, making this an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Chef Manager in Newtown
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Thomas Franks Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Thomas Franks Ltd
Don't be shy about reaching out to Thomas Franks Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Chef Manager in Newtown
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Thomas Franks Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Thomas Franks Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
