Hospitality Supervisor in Newport

Hospitality Supervisor in Newport

Newport Full-Time 27600 - 36400 £ / year (est.) No home office possible
Thomas Franks Ltd.

At a Glance

  • Tasks: Oversee hospitality operations and ensure top-notch food service standards.
  • Company: Join Thomas Franks, a fresh food catering business with a passion for excellence.
  • Benefits: Enjoy free meals, discounts, enhanced leave, and excellent career progression.
  • Why this job: Be part of a dynamic team serving delicious food to wonderful customers.
  • Qualifications: Previous hospitality experience and strong customer service skills required.
  • Other info: Diversity is valued; we encourage applications from all backgrounds.

The predicted salary is between 27600 - 36400 £ per year.

A modern B&I location for KLA, a global technology company specialising in advanced equipment and process control solutions for the semiconductor industry, based in Cambridge. Catering for approximately 120 people daily, the site offers a core food service including free-issue breakfast and lunch. This is a Monday to Friday operation and benefits from free on-site parking and good transport links.

We are looking for a hospitality supervisor to join our team at one of our prestigious locations in Newport. You will ideally have previous experience of working within a fast-paced catering environment as a hospitality assistant or supervisor. You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key Responsibilities
  • To oversee the hospitality operation
  • Ensuring company food standards are adhered to and wastage controlled.
  • Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
  • To support the team with serving customers, replenishing stocks, making hot drinks, clearing down (Barista skills essential).
You Will Have The Following Skills
  • Excellent customer service skills
  • Hospitality experience required
  • An all-round team player
  • Organised with attention to detail
Knowledge / Competencies
  • Ability to demonstrate reasonable / good understanding and use of verbal English.
  • Ability to demonstrate reasonable / good standard of written English and reading skills.
  • Similar experience of customer and / or food preparation environment is preferred.
Benefits
  • Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
  • Free meals on duty
  • Volunteers leave – up to one day per year.
  • Enhanced maternity, paternity and adoptive leave.
  • Cycle to work scheme.
  • Recommend a friend bonus.
  • Unrivalled individual training and development.
  • Well established apprenticeship programme.
  • Team & company social events.
  • Employee assistance programme.
  • Workplace pension.
  • Excellent career progression within a leading independent contract caterer.

About Us: Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

Hospitality Supervisor in Newport employer: Thomas Franks Ltd.

At Thomas Franks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values individuality and passion. Our Newport location provides a supportive environment with excellent career progression opportunities, comprehensive training programmes, and a range of benefits including free meals on duty and a cycle to work scheme, making it an ideal place for those looking to thrive in the hospitality sector.
Thomas Franks Ltd.

Contact Detail:

Thomas Franks Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Supervisor in Newport

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! If you’ve got barista skills or experience in fast-paced catering, make sure to highlight these in conversations. Bring it up during interviews or casual chats with potential employers to stand out from the crowd.

✨Tip Number 3

Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like Thomas Franks, and express your interest in working with them. A friendly email can go a long way!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a fantastic team that values individuality and passion in hospitality.

We think you need these skills to ace Hospitality Supervisor in Newport

Customer Service Skills
Hospitality Experience
Team Player
Organisational Skills
Attention to Detail
Verbal English Proficiency
Written English Proficiency
Food Hygiene Knowledge
Health & Safety Compliance
Barista Skills
Stock Replenishment
Fast-Paced Environment Adaptability

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm and commitment to providing excellent customer service.

Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience in fast-paced catering environments and any supervisory roles you've held. We want to see how you fit into our team!

Be Clear and Concise: Keep your written application clear and to the point. Use straightforward language and avoid jargon. This will help us understand your skills and experiences without any confusion.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Thomas Franks Ltd.

✨Know Your Stuff

Before the interview, make sure you understand the company and its values. Research Thomas Franks and their approach to hospitality. Familiarise yourself with their food standards and customer service ethos, as this will show your genuine interest in the role.

✨Show Off Your Experience

Be ready to discuss your previous experience in fast-paced catering environments. Prepare specific examples of how you've handled busy situations, maintained food hygiene standards, or provided excellent customer service. This will demonstrate that you're the right fit for the Hospitality Supervisor role.

✨Brush Up on Barista Skills

Since barista skills are essential for this position, practice making a few popular drinks if you can. During the interview, mention any relevant experience you have with coffee preparation or customer service in a café setting. This will highlight your readiness to support the team effectively.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how they ensure food quality. This shows that you're not just interested in the job but also in contributing positively to the team and the company culture.

Hospitality Supervisor in Newport
Thomas Franks Ltd.
Location: Newport

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