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- Tasks: Lead a vibrant team in a trendy co-working space, managing food and hospitality services.
- Company: Join Thomas Franks, a fresh food catering business focused on excellence and individuality.
- Benefits: Enjoy discounts, free meals, enhanced leave, and excellent career progression opportunities.
- Why this job: Be part of a dynamic environment where your leadership can make a real impact.
- Qualifications: Experience as a General Manager in B&I or independent education catering is essential.
- Other info: Diversity is valued; we encourage applications from all backgrounds.
The predicted salary is between 50000 - 50000 £ per year.
A stunning B&I location in Shepherd's Bush for a new co-working community for innovative businesses, catering for approximately 400 people daily. We offer breakfast and lunch and lots of high-end hospitality and pop-ups. The role is a Monday to Friday operation.
We are looking for a talented General Manager to lead the team at one of our fantastic locations in London. You will have previous experience of working as a General Manager at a B&I Head Office contract or Independent school. The ideal candidate will need to be quirky, trendy and have a really bubbly friendly personality.
Key responsibilities:- To manage a team providing breakfast, lunch, retail, grab & go & hospitality.
- To ensure company bookwork is completed accurately and on time.
- To develop each area of the catering offer in line with client expectations/budgetary constraints and agreed offer development plans.
- To be responsible for the day-to-day operations of all catering facilities throughout the year working in line with the requirements of the business.
- To provide excellent food and customer service and respond quickly and proactively to customers' needs.
- To develop the food offer in line with current market trends and to the standards outlined in the Thomas Franks company values.
- To ensure age-appropriate food is available in all locations throughout the dining period ensuring all special dietary requirements of pupils are adhered to at all times.
- To hold regular team meetings.
- To train and develop the team.
- To prepare month-end accounts and reports for our client.
- To complete monthly audits.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
- A genuine interest in food & excellent customer service skills.
- Excellent client relationship skills.
- An all-round team player and leader.
- An organised Manager with attention to detail.
- Sound financial understanding.
- Multi Location Management - a current group manager.
- Experience within high end B&I or independent education contract catering (if you have hotel experience as well then that's even better!).
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty.
- Volunteers leave - up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About us: Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
General Manager in London employer: Thomas Franks Ltd.
Contact Detail:
Thomas Franks Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage with potential employers on social media. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show off your quirky, trendy personality, so think about how you can align your style with their values. Practice common interview questions and have some examples ready to demonstrate your leadership skills.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from your conversation to keep you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Thomas Franks.
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your quirky and bubbly personality. Use a friendly tone and let your passion for food and customer service shine through.
Tailor Your Experience: Highlight your previous experience as a General Manager, especially in B&I or independent education catering. We’re looking for specific examples that show how you’ve led teams and managed operations successfully.
Be Detail-Oriented: Attention to detail is key in this role. When filling out your application, double-check for any errors and ensure all your information is accurate. This shows us you’re organised and take pride in your work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Thomas Franks Ltd.
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the company’s values and mission. Familiarise yourself with their catering offerings and any recent news or trends in the B&I sector. This shows genuine interest and helps you connect your experience to their needs.
✨Show Off Your Personality
Since they’re looking for someone bubbly and friendly, let your personality shine through during the interview. Share anecdotes that highlight your leadership style and how you’ve fostered a positive team environment in previous roles.
✨Prepare for Scenario Questions
Expect questions about how you’d handle specific situations, like managing dietary requirements or responding to customer feedback. Think of examples from your past experiences where you successfully navigated similar challenges.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their approach to food trends or how they measure success in their catering services. This not only shows your interest but also gives you insight into their operations.
