Hospitality Supervisor | Monday - Friday
Hospitality Supervisor | Monday - Friday

Hospitality Supervisor | Monday - Friday

London Full-Time 30000 - 37000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise hospitality operations and ensure top-notch service for our amazing customers.
  • Company: Join a leading independent catering business known for its passion and excellence.
  • Benefits: Enjoy free meals, discounts, and excellent career progression opportunities.
  • Why this job: Be part of a vibrant team in a fast-paced environment with a focus on food quality.
  • Qualifications: Previous hospitality experience and strong customer service skills are essential.
  • Other info: Diversity is celebrated here; we welcome applicants from all backgrounds.

The predicted salary is between 30000 - 37000 £ per year.

Overview

Location: London

Contract: Full Time, Permanent

Salary: £33,852

Hours: 40h per week

A fabulous B&I location in London for an American global commercial real estate services firm. Catering for approximately 100 people daily to start. We currently offer a high end hospitality service only. This location operates Monday to Friday. Additional benefits include great transport links.

We are looking for a hospitality supervisor to join our team at one of our prestigious locations in London. You will ideally have previous experience of working within a fast-paced catering environment as a hospitality assistant or supervisor.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Responsibilities

  • To oversee the hospitality operation
  • Ensuring company food standards are adhered to and wastage controlled
  • Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed
  • To support the team with serving customers, replenishing stocks, making hot drinks, clearing down (Barista skills essential)

Qualifications & Skills

  • Excellent customer service skills
  • Hospitality experience required
  • An all-round team player
  • Organised with attention to detail

Knowledge & Benefits

  • Ability to demonstrate reasonable/good understanding and use of verbal English
  • Ability to demonstrate reasonable/good standard of written English and reading skills
  • Similar experience in customer and/or food preparation environment is preferred
  • Wider wallet scheme (discounts at major retailers, restaurants, gyms etc.)
  • Free meals on duty
  • Volunteers leave – up to one day per year
  • Enhanced maternity, paternity and adoptive leave
  • Cycle to work scheme
  • Recommend a friend bonus
  • Unrivalled individual training and development
  • Well established apprenticeship programme
  • Team & company social events
  • Employee assistance programme
  • Workplace pension
  • Excellent career progression within a leading independent contract caterer

About Us

Thomas Franks is a founder-led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion. We invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

Note: This description is intended to reflect the current position and is subject to change.

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Hospitality Supervisor | Monday - Friday employer: Thomas Franks Ltd

Thomas Franks is an exceptional employer, offering a vibrant work culture in the heart of London where hospitality and food excellence are at the forefront. With a strong emphasis on employee growth through unrivalled training opportunities and a supportive team environment, staff enjoy benefits such as free meals on duty, a cycle to work scheme, and social events that foster camaraderie. Join us to be part of a company that values individuality and passion while serving a diverse clientele in a prestigious setting.
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Contact Detail:

Thomas Franks Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Supervisor | Monday - Friday

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! If you’ve got barista skills or experience in a fast-paced catering environment, make sure to highlight these in conversations. Bring it up during interviews or casual chats with potential employers.

✨Tip Number 3

Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like Thomas Franks, and express your interest. A friendly email can go a long way in making a memorable impression.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be able to showcase your enthusiasm for working with a company that values individuality and passion in hospitality.

We think you need these skills to ace Hospitality Supervisor | Monday - Friday

Customer Service Skills
Hospitality Experience
Team Player
Organisational Skills
Attention to Detail
Food Hygiene Knowledge
Health & Safety Compliance
Barista Skills
Communication Skills
Fast-Paced Environment Adaptability
Stock Management
Allergen Control Procedures

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm and commitment to providing excellent service.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant experience in fast-paced catering environments and any supervisory roles you've held. We want to see how you fit into our team!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your information well. This shows us that you’re organised and have a good command of written English, which is essential for the role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Thomas Franks Ltd

✨Know Your Hospitality Basics

Brush up on your knowledge of food hygiene, health & safety policies, and allergen control procedures. Being able to discuss these topics confidently will show that you understand the importance of maintaining high standards in a hospitality environment.

✨Show Off Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond for a customer, as this will demonstrate your commitment to delivering a fantastic experience.

✨Demonstrate Team Spirit

Be ready to talk about your experience working in a team. Highlight instances where you collaborated with colleagues to achieve a common goal, as teamwork is crucial in a fast-paced catering environment like this one.

✨Practice Your Barista Skills

Since barista skills are essential for this role, consider practicing making hot drinks before the interview. If you can, bring up your experience with coffee preparation or any relevant training you've had, as this will set you apart from other candidates.

Hospitality Supervisor | Monday - Friday
Thomas Franks Ltd
Location: London
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