Contract: Full Time, Permanent • Salary: 12.71 • Hours: 32.5 per week
A co-educational specialist residential college of further education based in Hereford, catering for around 100 students and staff. This is a Monday to Sunday operation with hospitality services. On-site facilities include free parking and discounted gym membership.
We have a fantastic opportunity for General Assistant to join one of our locations in Hereford.
You will ideally have prior experience in a fast-paced catering environment and enjoy working with a great team in a company focused on food and customer service.
Key responsibilities
- Support the team with serving customers, replenishing stocks, and cleaning.
- Prepare all service areas for daily meal service.
- Prepare, set up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
- Prepare basic food for sale or service, following hygiene and safety practices to standard.
- Restock and replenish stocks and consumables during service; anticipate customer needs and deliver excellent service.
- Empty, remove and store rubbish or recycling in the correct place.
- Be prepared to occasionally work evenings and/or weekends for functions and school events.
- Ensure food standards are adhered to and wastage is controlled.
- Follow all Food Hygiene and Health & Safety policies and allergen control procedures.
You will have the following skills
- Team-working abilities, active listening, initiative, strong personal presentation, hygiene and professional behavior; food hygiene certificate preferred.
- Adaptability and flexibility; reliable, honest with a customer-focused approach.
- Willingness to learn new skills and take responsibility.
- Ability to manage moderate heavy lifting, carrying, and pushing.
- Proficiency in verbal English.
- Strong written English and reading skills.
- Similar experience in customer service or food preparation environments is preferred.
Benefits
- Discounts through the Wider Wallet scheme (retailers, restaurants, gyms, etc.).
- Free meals on duty.
- Volunteer leave – up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Comprehensive training and development; apprenticeship programmes.
- Team and company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About us
Thomas Franks is a founder-led, fresh food catering business focused on excellence and service delivered with individuality, passion and style. We value our clients and our people.
Disclaimer
All applicants must have the right to work in the UK to be considered. An enhanced DBS, identity and reference checks will form part of the selection process. We are committed to safeguarding and promote equal opportunities; however, for any post in a school, applicants may be required to declare cautions or convictions in line with legal requirements.
Diversity and Inclusion
We actively encourage applications from diverse backgrounds and aim to create an inclusive culture. We invite applications from groups who are under-represented, as diversity leads to better results and a better working life.
General Assistant in Hereford employer: Thomas Franks Ltd
Join our vibrant independent day and boarding school in Ackworth, where as a Food Service Assistant, you'll be part of a dedicated team catering to 750 students and staff daily. We pride ourselves on a supportive work culture that values employee growth through unrivalled training opportunities, enhanced leave policies, and social events, all while enjoying benefits like free meals on duty and discounts at major retailers. With a commitment to excellence and a focus on professional development, this is an excellent opportunity for those seeking meaningful and rewarding employment in a dynamic environment.
