At a Glance
- Tasks: Lead operations in contract catering, ensuring top-notch food quality and client relationships.
- Company: Join a leading independent contract caterer with a vibrant team culture.
- Benefits: Enjoy competitive salary, free meals, discounts, and excellent career progression.
- Other info: Dynamic role with opportunities for training, development, and social events.
- Why this job: Make a real impact in the food industry while developing your leadership skills.
- Qualifications: Experience in contract catering and strong relationship-building skills required.
The predicted salary is between 55000 - 55000 £ per year.
Contract: Full Time, Permanent
Salary: £55,000 per annum + Car/Allowance
Hours: 40 per week
Our head offices are based in the beautiful village of Hook Norton near Banbury. Here you will find our teams of finance, HR, purchasing, marketing & creative that support all of our locations across the Thomas Franks family. There is ample parking space available when visiting.
We are looking for an Operations Manager with a passion for food and creating and maintaining the highest quality food standards. The role will focus on high calibre contracts working with our clients within the Yorkshire and surrounding region. The successful candidate will enjoy working with people and creating great relationships with clients, managers, and team members. They will enjoy supporting and developing excellence, adding value to all that they do, delivering on target financially, and leaving a positive footprint every day.
The successful applicant will have proven previous experience of working at an operational level within the contract catering or hospitality industry for clients with exceptional standards and will be keen to work as part of our exceptional leadership team. As Operations Manager, you will have full accountability for the P&L, business development strategy, and people management & development for the Operational Division in your area. You will employ a commercial focus delivering fantastic customer service and outstanding food and will develop a positive and motivating culture. The role will support the Regional Director and the division will cover a leading and exclusive client base, with exceptional and consistent standards.
Candidate requirements:
- Passion and knowledge of great contemporary fresh food and service
- Experience of delivering exceptional senior management operations in a contract catering environment for a range of senior clients with exceptional standards
- The ability to build strong, professional relationships with internal and external individuals, service providers, suppliers, and businesses
- Strong motivation skills with a lead by example approach
- Outstanding financial management skills - commercial and fixed price
- An appreciation of innovative marketing and merchandising skills which can be delivered by our Creativity Team
- HR best practice and retail skills
- The right to work permanently in the UK
- Able to undertake an enhanced DBS and provide references covering full 5 years and overseas police checks
- Proven experience in the area of compliance
- Excellent listening, written and verbal communication skills (in English) and able to articulate and communicate effectively at all levels
- Knowledge of office management systems
- Outstanding organisational, analytical and time management skills and ability to create effective processes and procedures
- A team player, but able to work autonomously and remotely
- Experience of working in a multi-site/mobile/remote capacity
Benefits:
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc)
- Free meals on duty
- Volunteers leave - up to one day per year
- Enhanced maternity, paternity and adoptive leave
- Cycle to work scheme
- Recommend a friend bonus
- Unrivalled individual training and development
- Well established apprenticeship programme
- Team & company social events
- Employee assistance programme
- Excellent career progression within a leading independent contract caterer
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Operations Manager — Contract Catering (P&L & Growth) in Halifax employer: Thomas Franks Ltd
At Thomas Franks, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the picturesque village of Hook Norton. Our commitment to employee growth is evident through unrivalled training opportunities, a well-established apprenticeship programme, and a supportive environment that fosters strong relationships among team members and clients alike. With competitive benefits such as enhanced leave policies, a cycle to work scheme, and social events, we ensure our Operations Manager can thrive both professionally and personally while delivering outstanding service in the contract catering industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager — Contract Catering (P&L & Growth) in Halifax
✨Tip Number 1
Network like a pro! Reach out to your connections in the contract catering and hospitality industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to food quality and customer service. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Showcase your passion for food and service during interviews. Share specific examples of how you've maintained high standards in previous roles. This will demonstrate your commitment to excellence and align with what they’re looking for in an Operations Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Manager — Contract Catering (P&L & Growth) in Halifax
Some tips for your application 🫡
Show Your Passion for Food:Make sure to highlight your love for contemporary fresh food and service in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional culinary experiences.
Demonstrate Your Experience:When detailing your previous roles, focus on your operational experience within contract catering or hospitality. We’re keen to see how you've managed P&L and developed business strategies, so don’t hold back on those achievements!
Build Strong Relationships:We value strong interpersonal skills, so share examples of how you’ve built professional relationships with clients and team members. This will show us that you can create a positive and motivating culture in our operations.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our team.
How to prepare for a job interview at Thomas Franks Ltd
✨Know Your Numbers
As an Operations Manager, you'll be accountable for P&L, so brush up on your financial management skills. Be prepared to discuss how you've successfully managed budgets in the past and how you can apply that experience to this role.
✨Showcase Your People Skills
This role is all about building relationships, so think of examples where you've fostered strong connections with clients and team members. Highlight your leadership style and how you motivate others to achieve excellence.
✨Passion for Food is Key
Demonstrate your passion for contemporary fresh food and service during the interview. Share your insights on current food trends and how you can elevate the dining experience for clients.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in contract catering and how you overcame them, especially in multi-site or remote settings.
