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- Tasks: Join our team as a General Assistant, serving meals and supporting a vibrant school community.
- Company: Thomas Franks is a fresh food catering business focused on excellence and individuality.
- Benefits: Enjoy free meals, discounts at major retailers, and excellent career progression opportunities.
- Why this job: Be part of a passionate team in a dynamic environment with a focus on customer service.
- Qualifications: Previous experience in catering is preferred; must be reliable, adaptable, and have good communication skills.
- Other info: Every other weekend off, no split shifts, and a supportive culture for personal growth.
The predicted salary is between 23000 - 29000 £ per year.
Contract: Full Time , PermanentSalary: £12.30 per hourHours: 40 per week
A co-educational independent day and boarding school in Wellington, Somerset for pupils aged 3 to 18. Catering for 800 students and teachers with 220 boarders. We offer a core feeding of breakfast club, mid morning snack, lunch, after school clubs, dinner, house supplies and boarding treats. This is a term-time plus contract working 47 weeks a year. There is a considerable amount of hospitality at this location. This is a 7-day operation so working pattern would be 5 out of 7. Additional benefit of this location is free on-site parking.
Working 5 over 7
No split shifts
We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Somerset.
You will ideally have previous experience of working within a fast-paced catering environment.
Working 5 over 7.
No split shifts.
Mixture of early & late shifts.
You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.
Key responsibilities:
- To support the team with serving customers, replenishing stocks, cleaning.
- Prepare all service areas for the days business relating to that meal service.
- Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
- Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
- Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
- Empty, remove and store rubbish / recycle rubbish in the correct place.
- Be prepared to occasionally work evening and/or weekend for functions and school events.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
You will have the following skills:
- Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
- The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
- Ability to demonstrate reasonable / good understanding and use of verbal English.
- Ability to demonstrate reasonable / good standard of written English and reading skills.
- Similar experience of customer and / or food preparation environment is preferred.
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Excellent career progression within a leading independent contract caterer.
About us
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
Disclaimer
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants\’ suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.
Diversity and Inclusion at Thomas Franks
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
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General Assistant employer: Thomas Franks Ltd
Contact Detail:
Thomas Franks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with the specific catering environment of schools. Understanding the unique demands and routines of a school setting can give you an edge during interviews, showing that you're prepared for the fast-paced nature of the role.
✨Tip Number 2
Highlight your teamwork skills in conversations or during interviews. Since this role involves working closely with others, demonstrating your ability to collaborate effectively will make you a more attractive candidate.
✨Tip Number 3
Be ready to discuss your flexibility and adaptability. Given the varied hours and responsibilities, showcasing your willingness to adjust to different tasks and schedules can set you apart from other applicants.
✨Tip Number 4
Prepare to talk about your customer service experience. Since the role involves serving customers and ensuring their satisfaction, sharing specific examples of how you've excelled in customer service can demonstrate your suitability for the position.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering or customer service. Emphasise any previous roles where you worked in a fast-paced environment, as this is crucial for the General Assistant position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific skills like teamwork, adaptability, and your commitment to hygiene and safety practices, which are essential for this role.
Highlight Relevant Skills: In your application, clearly outline your skills such as food preparation, stock replenishment, and customer service. If you have a food hygiene certificate, be sure to mention it as it’s preferred for this position.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-written application reflects your attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Thomas Franks Ltd
✨Show Your Passion for Food
Since this role is in a catering environment, it's essential to express your enthusiasm for food and hospitality. Share any relevant experiences that highlight your love for serving customers and working with food.
✨Demonstrate Teamwork Skills
The job requires strong teamwork abilities. Be prepared to discuss examples of how you've successfully worked in a team before, especially in fast-paced settings. Highlight your ability to listen and collaborate effectively.
✨Emphasise Flexibility and Adaptability
Given the nature of the role, flexibility is key. Be ready to talk about times when you've adapted to changing circumstances or taken on additional responsibilities. This will show that you're a reliable candidate who can handle the demands of the job.
✨Prepare for Hygiene and Safety Questions
As food hygiene and safety are critical in this position, brush up on relevant practices and be ready to answer questions about them. Mention any certifications you have and demonstrate your understanding of health and safety policies.
