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- Tasks: Join our team as a General Assistant, serving meals and supporting daily operations.
- Company: Thomas Franks is a fresh food catering business focused on excellence and individuality.
- Benefits: Enjoy free meals, discounts, enhanced leave, and excellent career progression.
- Why this job: Be part of a passionate team in a vibrant school environment with a focus on customer service.
- Qualifications: Previous catering experience preferred; level 2 food hygiene qualification is a plus.
- Other info: Term-time only contract with opportunities for training and development.
The predicted salary is between 22700 - 25000 £ per year.
A co-educational independent day and boarding school in Banbury, Oxfordshire, catering for 500 students and teachers daily. We offer a core feeding of breakfast club, morning snack, lunch, afternoon snack, after school club and supper. There is some hospitality daily at this location and it is a term-time only contract working 39 weeks. This is a Monday to Friday operation. Additional benefit of free parking on site.
We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Banbury. You will ideally have previous experience of working within a fast-paced catering environment. You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.
Key responsibilities:- Support the team with serving customers, replenishing stocks, cleaning.
- Prepare all service areas for the day's business relating to that meal service.
- Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
- Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
- Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
- Shared responsibility of Dishwasher/Potwash.
- Empty, remove and store rubbish/recycle rubbish in the correct place.
- Be prepared to occasionally work evening and/or weekend for functions and school events.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
- Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
- The ability to be adaptable and flexible as necessary.
- Reliable, honest and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
- Hold a level 2 food hygiene qualification.
- Ability to demonstrate reasonable/good understanding and use of verbal English.
- Ability to demonstrate reasonable/good standard of written English and reading skills.
- Similar experience of customer and/or food preparation environment is preferred.
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty.
- Volunteers leave - up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About us: Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.
Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
General Assistant employer: Thomas Franks Ltd
Contact Detail:
Thomas Franks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with the specific catering environment of schools. Understanding the unique demands and routines of a school setting can give you an edge during interviews, showing that you're prepared for the fast-paced nature of the role.
✨Tip Number 2
Highlight your teamwork skills in conversations or during interviews. Since this role involves working closely with others, demonstrating your ability to collaborate effectively will make you a more attractive candidate.
✨Tip Number 3
Be ready to discuss your flexibility and adaptability. The job may require you to work evenings or weekends, so showcasing your willingness to adjust your schedule can set you apart from other applicants.
✨Tip Number 4
Prepare to talk about your understanding of food hygiene and safety practices. Having a solid grasp of these topics will not only demonstrate your competence but also show that you take the responsibilities of the role seriously.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering or customer service. Emphasise any previous roles where you worked in a fast-paced environment, as this is crucial for the General Assistant position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific skills such as teamwork, adaptability, and your food hygiene qualifications to align with the job requirements.
Highlight Relevant Skills: In your application, clearly outline your skills related to food preparation, hygiene practices, and customer service. Use examples from past experiences to demonstrate how you meet the job criteria.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Thomas Franks Ltd
✨Show Your Passion for Food
Since the role is in a catering environment, express your enthusiasm for food and service. Share any relevant experiences that highlight your love for cooking or serving others, as this will resonate well with the interviewers.
✨Demonstrate Teamwork Skills
Emphasise your ability to work well in a team. Provide examples of past experiences where you collaborated effectively with colleagues, especially in fast-paced settings, to show that you can contribute positively to their team.
✨Highlight Your Adaptability
The job requires flexibility, so be prepared to discuss how you've adapted to changing situations in previous roles. Mention specific instances where you successfully managed unexpected challenges or changes in your work environment.
✨Understand Food Hygiene Standards
Since a food hygiene certificate is preferred, make sure you are familiar with basic food safety practices. Be ready to discuss your knowledge of hygiene standards and how you ensure compliance in your work.