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For Companies At a Glance
- Tasks: Support the team in serving customers and maintaining a clean environment.
- Company: Join Thomas Franks, a leading independent catering business with a focus on fresh food.
- Benefits: Enjoy free meals, discounts, and excellent training opportunities.
- Why this job: Be part of a passionate team making a difference in students' daily lives.
- Qualifications: Experience in catering preferred; must have a level 2 food hygiene qualification.
- Other info: Flexible hours with potential for career progression in a supportive environment.
Overview
General Assistant at Thomas Franks — Bromley, Greater London
Contract: Part Time, Permanent | Salary: 13.85 ph | Hours: 25 per week
A girls\’ independent day school located in Bromley for students from age 4 to 18. Catering for about 1100 students and teachers daily with core catering including breakfast, AM snack, lunch and a 6th form cafe. The location operates Monday to Friday and is predominantly term time.
You will ideally have previous experience of working within a fast-paced catering environment and enjoy working with a great team for a company focused on food and customer service.
Responsibilities
- To support the team with serving customers, replenishing stocks, and cleaning.
- Prepare all service areas for the days business relating to that meal service.
- Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
- Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
- Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
- Empty, remove and store rubbish / recycle rubbish in the correct place.
- Be prepared to occasionally work evening and/or weekend for functions and school events.
- Ensure company food standards are adhered to and wastage controlled.
- Ensure all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
You will have the following skills
- Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others. Food hygiene certificate preferred.
- Adaptable and flexible, reliable, honest, and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
Knowledge / Competencies
- Hold a level 2 food Hygiene qualification.
- Good understanding and use of verbal English.
- Good standard of written English and reading skills.
- Similar experience in customer and/or food preparation environment is preferred.
- Benefits: Wider wallet scheme (discounts at retailers, restaurants, gyms, etc.). Free meals on duty. Volunteers leave – up to one day per year. Enhanced maternity, paternity and adoptive leave. Cycle to work scheme. Recommend a friend bonus. Unrivalled training and development. Well established apprenticeship programme. Team & company social events. Employee assistance programme. Workplace pension. Excellent career progression within a leading independent contract caterer.
About Us
Thomas Franks is a founder-led, fresh food catering business focused on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
Disclaimer
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. We comply with the DBS Code of Practice and undertake to treat all applicants fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure. For any post in a school, any criminal conviction, caution or bind-over must be declared as required by law.
Diversity and Inclusion
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion. We invite applications from groups who are currently under-represented, as we believe greater diversity leads to exceptional results and a better working life.
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General Assistant employer: Thomas Franks Ltd
Contact Detail:
Thomas Franks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thomas Franks. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience in catering can benefit the role. Remember, confidence is key!
✨Tip Number 3
Dress to impress! Make sure you present yourself well during the interview. A smart appearance shows that you respect the opportunity and are serious about the role. Plus, it aligns with the impeccable personal presentation they’re looking for!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And don’t forget, apply through our website for the best chance!
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Show Your Passion for Food and Service: When writing your application, let us know why you love working in a catering environment. Share any experiences that highlight your passion for food and customer service – it really helps us see how you'd fit into our team!
Highlight Relevant Experience: If you've worked in a fast-paced catering or customer service role before, make sure to mention it! We want to see how your previous experience can contribute to our mission of delivering excellent service.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. This helps us understand your skills and experiences without getting lost in the details.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Thomas Franks Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a General Assistant at Thomas Franks. Familiarise yourself with their catering services and the importance of customer service in a school environment. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've worked well in a team before. Think of specific situations where you contributed to a group effort, especially in fast-paced environments. This will demonstrate your ability to fit into their team.
✨Hygiene Matters
Given the focus on food hygiene and safety, brush up on your knowledge of food hygiene practices. If you have a Level 2 Food Hygiene qualification, mention it! Be prepared to discuss how you ensure cleanliness and safety in food preparation and service.
✨Be Ready for Flexibility
The job may require evening or weekend work, so be prepared to discuss your availability. Show that you're adaptable and willing to take on different responsibilities. This will highlight your commitment to the role and your readiness to meet the school's needs.
