At a Glance
- Tasks: Support the team in serving customers and maintaining a clean, efficient environment.
- Company: Join Thomas Franks, a passionate catering business focused on excellence and individuality.
- Benefits: Enjoy free meals, discounts, training opportunities, and career progression.
- Other info: Flexible shifts, social events, and a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team making a real impact in a vibrant school setting.
- Qualifications: Team player with good communication skills; food hygiene certificate preferred.
High Wycombe
Contract: Full Time, Permanent
Salary: 12.81
Hours: 40 per week
A private girls’ boarding and day school in High Wycombe, Buckinghamshire for students aged 11-18. Catering for about 1050 students and teachers daily, we offer a core feeding of Breakfast, lunch and supper. Am and PM snacks, 3 feeding locations for breakfast and supper. There is also lots of hospitality provision at this location. This is a 7 day operation so shift patterns would be 5 over 7 days. This location benefits from free parking on site.
We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in High Wycombe.
You will ideally have previous experience of working within a fast‑paced catering environment.
You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.
Key Responsibilities
- To support the team with serving customers, replenishing stocks, cleaning.
- Prepare all service areas for the days business relating to that meal service.
- Prepare, set‑up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
- Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
- Restock and replenish stocks and consumables as required during service periods, pre‑empt customer needs and achieve optimum customer service delivery.
- Empty, remove and store rubbish / recycle rubbish in the correct place.
- Be prepared to occasionally work evening and/or weekend for functions and school events.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
You Will Have The Following Skills
- Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
- The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
Knowledge / Competencies
- Hold a level 2 food Hygiene qualification.
- Ability to demonstrate reasonable / good understanding and use of verbal English.
- Ability to demonstrate reasonable / good standard of written English and reading skills.
- Similar experience of customer and / or food preparation environment is preferred.
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
Disclaimer
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind‑over must be declared.
Diversity and Inclusion at Thomas Franks
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under‑represented, because we believe greater diversity leads to exceptional results and provides a better working life.
General Assistant in High Wycombe employer: Thomas Franks Ltd
Thomas Franks is an exceptional employer located in High Wycombe, offering a vibrant work culture that prioritises teamwork and customer service excellence. With a strong commitment to employee growth through unrivalled training, development opportunities, and a supportive environment, staff enjoy benefits such as free meals on duty, discounts at major retailers, and a workplace pension. Join us to be part of a passionate team dedicated to delivering outstanding catering services in a dynamic educational setting.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant in High Wycombe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thomas Franks. Understand their values and what makes them unique in the catering world. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a General Assistant, you'll be interacting with students and staff daily. Think about examples from your past experiences where you've provided excellent customer service or worked well in a team. Be ready to share these during your chat!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look presentable and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Thomas Franks site. This way, you can ensure your application gets the attention it deserves and you’ll be one step closer to joining our fantastic team!
We think you need these skills to ace General Assistant in High Wycombe
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and customer service! Share any experiences you've had in catering or similar environments to show that you're a great fit for our team.
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that match the job description. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Thomas Franks Ltd
✨Know the Company
Before your interview, take some time to research Thomas Franks. Understand their values, mission, and what makes them unique in the catering industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Experience
Since previous experience in a fast-paced catering environment is preferred, be ready to discuss your relevant experiences. Prepare specific examples of how you've handled customer service situations or worked as part of a team. This will demonstrate your capability and fit for the role.
✨Emphasise Teamwork and Flexibility
As a General Assistant, you'll need to work well with others and adapt to changing situations. Be prepared to share examples of how you've successfully collaborated with colleagues or adapted to new challenges in past roles. Highlighting these skills will show that you're a reliable and flexible team player.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or training opportunities. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
