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- Tasks: Join our team as a General Assistant, serving delicious meals and supporting school events.
- Company: Thomas Franks is a vibrant catering business passionate about fresh food and excellent service.
- Benefits: Enjoy perks like free meals, discounts, training opportunities, and flexible shifts.
- Why this job: Be part of a fun team, make a difference in students' lives, and grow your career.
- Qualifications: Previous experience in catering or customer service is preferred; food hygiene certification is a plus.
- Other info: This role offers term-time work with opportunities for social events and career progression.
General Assistant
London
Contract: Full Time , Permanent Salary: £14.31 per hour. Hours: 40 per week
A stunning B&I location in Central London for a UK-based insurance company. Catering for approximately 175 people daily. We offer a coffee bar and full lunch and lots of high end hospitality. The role is a Monday to Friday operation.
We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in London.
You will ideally have previous experience of working within a fast-paced catering environment.
You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.
Key responsibilities:
- To support the team with serving customers, replenishing stocks, cleaning.
- Prepare all service areas for the days business relating to that meal service.
- Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
- Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
- Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
- Empty, remove and store rubbish / recycle rubbish in the correct place.
- Be prepared to occasionally work evening and/or weekend for functions and school events.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
You will have the following skills:
- Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
- The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
Knowledge / competencies:
- Hold a level 2 food Hygiene qualification.
- Ability to demonstrate reasonable / good understanding and use of verbal English.
- Ability to demonstrate reasonable / good standard of written English and reading skills.
- Similar experience of customer and / or food preparation environment is preferred.
Benefits
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About us
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
General Assistant employer: Thomas Franks Ltd
Contact Detail:
Thomas Franks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with the specific catering environment of schools. Understanding the unique needs and expectations of students and staff can give you an edge during interviews.
✨Tip Number 2
Highlight your teamwork skills. Since you'll be working closely with others, showcasing your ability to collaborate effectively can make a strong impression on the hiring team.
✨Tip Number 3
Be prepared to discuss your flexibility in working hours. The role requires shifts on weekdays and weekends, so demonstrating your willingness to adapt can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for food and customer service. Expressing your passion for providing excellent service and your interest in food preparation can resonate well with the values of Thomas Franks.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering and customer service. Emphasise any previous roles where you worked in fast-paced environments, as this is crucial for the General Assistant position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific skills such as teamwork, adaptability, and your willingness to learn, which align with the job requirements.
Highlight Relevant Certifications: If you have food hygiene certification or any other relevant qualifications, be sure to mention these in your application. This can set you apart from other candidates.
Showcase Your Availability: Since the role requires flexibility with shifts, clearly state your availability in your application. Mention your willingness to work evenings and weekends, as this is an important aspect of the job.
How to prepare for a job interview at Thomas Franks Ltd
✨Show Your Passion for Food and Service
Make sure to express your enthusiasm for food and customer service during the interview. Thomas Franks values a passion for what they do, so share any relevant experiences that highlight your love for catering and hospitality.
✨Demonstrate Teamwork Skills
Since the role involves working closely with a team, be prepared to discuss examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to listen, support colleagues, and contribute positively to a team environment.
✨Prepare for Practical Questions
Expect questions related to food hygiene, safety standards, and customer service scenarios. Brush up on your knowledge of food preparation and hygiene practices, as well as how you would handle specific situations that may arise in a fast-paced catering environment.
✨Be Ready to Discuss Flexibility
The job requires flexibility in working hours, including evenings and weekends. Be honest about your availability and willingness to adapt to different shifts, and provide examples of how you've managed flexible work schedules in the past.
