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- Tasks: Serve delicious food and create a welcoming atmosphere for customers.
- Company: Join Thomas Franks Ltd, a passionate catering company focused on fresh food and excellent service.
- Benefits: Enjoy free meals, discounts, and fantastic training opportunities.
- Why this job: Be part of a friendly team and grow your career in a dynamic environment.
- Qualifications: Previous experience in catering and a passion for customer service.
- Other info: Great career progression and a supportive culture that values diversity.
Join to apply for the Front of House Assistant role at Thomas Franks Ltd
Princes Risborough
Contract: Part Time, Permanent
Salary: 12.50
Hours: 27 per week
A UK charity which trains dogs to alert deaf people to a variety of sounds in Princes Risborough. This location caters from breakfast and lunch through the on site café and also provides hospitality along with external events. This location operates 7 days a week so working patterns tend to be 5 over 7 days.
We are looking for a Front of House Assistant to join our team at one of our prestigious locations in Princes Risborough.
You will ideally have previous experience of working within a fast-paced catering environment as a catering assistant or supervisor, you will be looking to take your career to the next level and progress into a managerial role.
You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.
Main Duties
- Serving and interacting with staff and pupils during mealtimes
- To maintain a high standard of cleanliness and hygiene in your area of concern
- To Maintain, wash, Store and Polish crockery, cutlery and glassware for everyday use.
- To provide the service of food/beverages and carry out any minor food preparation task
- To Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
- On a rota basis work additional hours during and out of term time to assist with lettings, functions and school events.
- Operate cleaning, dishwashing equipment. Properly clean and store equipment, service, preparation and storage areas.
- Complete all / any necessary cleaning/hygiene duties…
- To assist with meal documentation procedures
- To assist in the service of all meals/functions when needed.
- Serve customers, visitors and guests to a high standard in line with Thomas Franks and client service standards and expectations
- Clean, fill, beverage machines and ensure all vending equipment is working correctly
We are looking for a friendly, customer focused individual who will interact well with our customers.
This is a position where development is encouraged, and you would be given the opportunity to learn and develop within a growing company.
Benefits
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About Us
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
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Front of House Assistant employer: Thomas Franks Ltd
Contact Detail:
Thomas Franks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thomas Franks. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Front of House Assistant, you'll be interacting with customers all day. Try role-playing with a friend or family member to get comfortable with serving and engaging with guests. The more relaxed you are, the better you'll come across!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It not only streamlines the process but also shows your enthusiasm for joining our team at Thomas Franks. Plus, you might find some insider tips on the application page!
We think you need these skills to ace Front of House Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the company. A friendly tone can go a long way in making your application stand out.
Tailor Your Experience: Make sure to highlight any relevant experience you have in fast-paced catering environments. We’re looking for someone who can hit the ground running, so connect your past roles to the responsibilities listed in the job description.
Be Specific: Use specific examples to demonstrate your skills and achievements. Instead of saying you’re great at customer service, share a brief story about a time you went above and beyond for a customer. This helps us see how you could fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Thomas Franks Ltd
✨Know the Company
Before your interview, take some time to research Thomas Franks Ltd. Understand their values, mission, and what makes them unique in the catering industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Experience
Since they’re looking for someone with experience in a fast-paced catering environment, be ready to discuss your previous roles. Highlight specific examples where you excelled in customer service or handled busy situations. This will demonstrate that you’re well-prepared for the Front of House Assistant role.
✨Emphasise Teamwork
Thomas Franks values a friendly, customer-focused individual who interacts well with others. Be prepared to share examples of how you’ve worked effectively in a team. Discuss any experiences where you contributed to a positive team dynamic or helped resolve conflicts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities they offer, or ask about the team culture. This shows that you’re not just interested in the job, but also in growing with the company.
