Food Stores and Delivery Service Assistant - Monday - Friday

Overview

Food Stores and Delivery Service Assistant – Monday – Friday at Thomas Franks Ltd, Winchester. Full time, permanent contract. Salary: 26,700; Hours: 40 per week.

A leading independent boarding and day school for girls aged 3 – 18 with a co-ed preschool in Winchester, Hampshire. Catering for just over 900 students and teachers daily. This is a 7 days a week operation with shift patterns usually 5 over 7 days and options for term-time or full 52 weeks contracts. Free parking on site.

Role requires joining an established and friendly team at our prestigious locations in Winchester.

Role requirements (Tasks & Responsibilities)

• Effective management of all stores and timely delivery of food and general supplies to departments across the location in line with customer orders.
• Receive deliveries from suppliers, check goods condition, and maintain strict control on food safety critical points.
• Manage FIFO/stock rotation in line with food safety standards.
• Liaise with suppliers about deliveries and stock discrepancies.
• Keep detailed records of shortages and spares, and of delivery temperatures and storage temperatures to maintain the temperature chain.
• Update inventory management systems regularly with stock counts.
• Organise and deliver goods from the store to requesting departments, including picking goods according to orders and delivering across the location using a food-safe electric vehicle.
• Assist the kitchen brigade with preparing sandwiches for Grab & Go, following hygiene and safety standards.
• Assist with preparation, set-up, service, clearance, cleaning and storage of food, beverages or equipment for special functions.
• Restock and replenish stocks and consumables as required; pre-empt customer needs to achieve optimum service delivery.
• Keep the kitchen informed of any food or non-consumable stock run-outs and pre-empt delays in customer waiting.
• Maintain clean stores and tidy workspaces; operate cleaning/dishwashing equipment and store equipment properly.
• Complete all cleaning/hygiene duties as required.
• Serve customers, visitors and guests in line with company and client service standards.
• Handle rubbish and recycling appropriately.
• Prepare laundry for collection and store clean laundry as required.

General Responsibilities

• Attend staff meetings as required.
• Adhere to policies and procedures and maintain professional and flexible attitudes.
• Wear the correct uniform neatly and cleanly at all times.
• Carry out checks for food temperatures as required in service areas.
• Carry out reasonable requests from management and provide cover for other staff when needed.
• Be conscientious about Health & Safety and report hazards to the manager.

Person Specification (Skills, Competencies & Abilities)

• Teamwork, listening skills, ability to work on own initiative; impeccable personal presentation, hygiene and behavior. Food hygiene certificate preferred.
• Adaptable and flexible; reliable, honest with a customer-focused approach.
• Willingness to learn new skills and take some responsibility.
• Ability to manage moderate lifting, carrying and pushing.

Knowledge / Competencies

• Good verbal English and written English and reading skills.
• Experience in customer service or food preparation environment preferred.
• Benefits and schemes offered by the employer include discount schemes, free meals on duty, cycle to work, bonus for referrals, training and development opportunities, employer pension, and career progression within a leading contract caterer.

About Us

Thomas Franks is a founder-led, fresh food catering business focused on excellence and service delivered with individuality, passion and style. Our clients and our people are paramount to our daily success.

Disclaimer

All applicants must demonstrate the Right to Work in the UK. An enhanced DBS, Identity and reference checks will form part of the selection process. We comply with the DBS Code of Practice and are committed to safeguarding children and equal opportunity. For posts in a school, any conviction must be declared as required by law.

Diversity and Inclusion

We actively encourage applications from diverse backgrounds and invite applications from groups currently under-represented, as diversity leads to better results and a more inclusive working life.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development
• Industries: Hospitality